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Getting Started with Cisco WebEx

For all KAUST community members

Overview

Cisco WebEx helps you schedule and join online meetings, collaborate with teams, and connect from your laptop or phone. KAUST single sign-on is enabled at kaust.webex.com. The WebEx mobile app for iOS and Android lets you join meetings on the go and, if configured for your account, place and receive calls using your KAUST extension.

KAUST Use Cases

  • Department and project meetings with screen sharing and chat.
  • Advising sessions, interviews, and administrative discussions.
  • Training sessions and webinars using KAUST WebEx Webinar services.
  • Mobile participation when traveling or away from your desk.

How to Access and Sign In

  1. Go to kaust.webex.com.
  2. Select Sign in and enter your KAUST email.
  3. You will be redirected to KAUST single sign-on. Sign in with your KAUST credentials.

Mobile: install the Webex app from the Apple App Store or Google Play, choose Sign in, enter your KAUST email, then complete KAUST single sign-on.

Download the WebEx app: Available on App Store and Google Play.

Key Features at a Glance

WebEx Meetings

  • Schedule and join meetings from web or Outlook.
  • Share screen or application windows.
  • In-meeting chat and reactions.
  • Recording and transcripts if enabled for your account.

WebEx Mobile App (iOS and Android)

  • Join meetings from your phone or tablet.
  • Call and receive calls using your KAUST extension if configured.
  • Push notifications for meeting start and chat.
  • Background noise reduction and mute controls.

WebEx AI Assistant

The WebEx AI Assistant helps you stay focused and organized during meetings. It provides real-time meeting summaries, highlights key discussion points, and can generate action items and transcripts for review after the session.

  • Follow along with real-time captions and summaries.
  • Catch up quickly if you join late with the “Catch Me Up” feature.
  • Review automated meeting notes and action items after the meeting.
  • Summaries and transcripts are available to meeting hosts based on settings.

You can manage or disable AI-generated notes and summaries from your meeting settings at any time.

Quick Start

  1. Sign in at kaust.webex.com.
  2. Select Schedule to set date, time, and invitees, then send the invite.
  3. At meeting time, open the invite and select Join meeting.
  4. Use the toolbar to mute, start video, share, open chat, or record if available.

Tips and Best Practices

  • Test your audio and camera before important meetings.
  • Use a headset for clearer audio in open spaces.
  • Share specific application windows to avoid showing sensitive content.
  • Record meetings only when appropriate and inform participants.
  • On mobile, join over Wi-Fi for better quality when possible.

Accessibility features include live captions, screen reader support, and keyboard shortcuts.

Integration with Microsoft Tools

  • Schedule or join meetings directly from Outlook using the WebEx add-in.
  • Share WebEx links in Microsoft Teams chats or channels for cross-platform collaboration.
  • Use WebEx alongside Teams when collaborating with external organizations that rely on Cisco platforms.

KAUST-Specific Resources

Support and Contact

Need help or access issues
Call the IT Service Desk at 910 or 012-808-0910 during business hours.
Use our virtual assistant VITA at it.kaust.edu.sa to log a ticket at any time.
Walk-in support is available during business hours, Sunday to Thursday.