Whether you need technical support, have questions about our services, or would like to speak with a member of our team, the KAUST IT Department is here to help. Below are the main ways to reach us.
VITA is the IT Department’s virtual assistant. It can help you log a ticket, reset your password, track requests, or connect you with a live support agent during business hours.
The IT Service Desk is your first point of contact for any technical issue, request, or general inquiry.
The KAUST IT Department is located in Building 14, on the Campus Spine near the Innovation Cluster.
For walk-in technical support, please visit the IT Walk-In Support Desk on the Ground Floor (level 2).
