Whether you need technical support, have questions about our services, or would like to speak with a member of our team, the KAUST IT Department is here to help. Below are the main ways to reach us.
VITA is the IT Department’s virtual assistant. It can help you:
Access VITA: vita.kaust.edu.sa
Your first point of contact for technical issues, service requests, or general inquiries.
Visit us in person for hands-on technical assistance.
The KAUST IT Department is located in Building 14, on the Campus Spine near the Innovation Cluster.
For in-person support, please visit the Walk-In Support Desk during operating hours.
Google Maps: View on map
If you have suggestions, compliments, or general feedback about the IT Department and how we can improve our services, you can share your thoughts using our feedback form. This helps us understand what is working well and where we can do better.
Note: For urgent technical issues or specific service requests, please contact the IT Service Desk or use VITA so we can support you quickly.
