The Change Advisory Board (CAB) helps ensure that changes to IT services at KAUST are reviewed, coordinated, and implemented responsibly.
Whenever significant changes to systems, platforms, or infrastructure are planned, CAB provides oversight to help minimize disruption and ensure services remain reliable for the KAUST community.
CAB brings together representatives from across the IT Department to review proposed changes, assess potential risks, and confirm that the right communication and preparation steps are in place.
IT systems at KAUST support research, teaching, and daily operations across the university. Changes to these systems must be carefully planned.
This process helps maintain stable, reliable IT services while allowing improvements and updates to move forward safely.
CAB includes representatives from different IT teams across the university.
A CAB Chair, designated by the CIO, leads the meeting and coordinates the review process. Depending on the change being reviewed, additional subject matter experts may also participate.
Some situations require urgent action, such as critical outages, security incidents, or immediate service restoration.
In these cases, an Emergency Change Advisory Board (ECAB) may be convened to review and approve urgent changes quickly.
ECAB allows the IT Department to respond rapidly while still maintaining oversight and accountability.
Some changes may affect people across the KAUST community. When this happens, the IT Department communicates through IT Alerts.
These alerts help ensure people are aware of potential impacts and can plan accordingly.
You can view recent alerts on the IT Alerts page.
