Location: Building 14, Level 2
Regular Hours:
Sunday – Thursday, 8:00 AM – 12:00 PM and 1:00 PM – 5:00 PM
Notes:
The Walk-In Support Desk is closed on official KAUST holidays and national holidays. No appointment is required—support is available on a first-come, first-served basis.
Location: Building 2, Room 2251
Phone: (012) 802 4070
Email: itstore@zenitharabia.com
Regular Hours:
Sunday – Thursday, 8:00 AM – 5:00 PM
Ramadan Hours:
Sunday – Thursday, 10:00 AM – 3:30 PM
Services:
The IT Store offers support for personal, non-Academic and non-Business devices. This includes hardware purchases, accessories, warranty services, and limited on-site repair. This service is available to all members of the KAUST community.
For support related to Academic or Business devices, please contact the KAUST IT Service Desk.
Location: Building 5, Level 2
Phone: (012) 808 7210
Email: s.almathami@mobily.com.sa
Website: mobily.com.sa
Regular Hours:
Sunday – Thursday, 8:00 AM – 3:30 PM
Services:
Mobile services, SIM replacements, plan upgrades, and account support for personal lines.
