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KAUST IT Managed Devices

 

 

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KAUST IT Managed Devices & Services

 

The IT Department offers a range of managed devices and services to support your computing, mobile, and technical needs. All devices are managed and serviced by the IT Department in coordination with the Information Security Department to ensure compliance with institutional security standards.

 

Services for Managed Devices Include:

  • Hardware Replacement Support: Assistance throughout the device lifecycle, from procurement to disposal.
  • Automated Management: Includes routine security updates, patch management, and software installations.
  • Remote Support: Our Help Desk can remotely access your device (with your approval) to provide efficient issue resolution. Most issues are resolved remotely as a first step.
  • In-Person Support: If required, our IT Walk-In Support team is available to assist you on-site.

 

Managed Computing Service Details & Pricing

  • Desktop Support: Available Sunday through Thursday, 8:00 AM – 5:00 PM (excluding campus holidays).
  • New Computer Deployments: Devices are configured with all required work-related software upon delivery.
  • Automated System Deployment & Patch Management: Devices are deployed using a standard OS image aligned with industry best practices. Regular patching ensures protection against vulnerabilities, including emergency patches for critical threats.
  • Software Management: We install, configure, and update key software (e.g., Microsoft Office, Google Chrome, etc.) via the Software Center (Windows) and Self Service (MacOS).
  • Security Compliance: All managed devices follow strict security protocols, providing a secure environment with strong protection against viruses and malware.
  • Warranty Coverage: All desktops and laptops come with a 3-year warranty including accidental damage protection.

 

Device Purchasing Process

To purchase a device, please raise a ticket using VITA (available on the IT Website or directly at vita.kaust.edu.sa). Our IT team will guide you through the process and assist with your request in the Procurement System.

Note: If a device is not found in the Procurement System, it may be temporarily out of stock.

If none of the available devices meet your academic or business requirements, please consult with the IT Department by raising a ticket through VITA. We will help identify suitable options based on your needs.

 

Important Notes

  • Refer to the Operating Systems page for additional information about supported platforms at KAUST.
  • MacOS devices no longer support installation of the Windows Operating System. If your work requires Windows, you are requested to purchase a Windows device instead.
  • Prices are subject to slight modification. Prices shown exclude VAT.

Last Updated: October 2025

 

 

Apple Computers

Apple Mac mini (MCX44AB/A)

Apple Mac mini (M4 Pro)

$1454
Type: Desktop • Brand: Apple • Model #: MCX44AB/A
  • M4 Pro chip with 12-core CPU and 16-core GPU
  • 24GB memory
  • 512GB SSD
Warranty: Zenith Care, 36 Month(s)
Apple iMac 24" (MCR24AB/A)

Apple iMac 24-inch (Retina 4.5K)

$1962
Type: Desktop/iMac • Brand: Apple • Model #: MCR24AB/A
  • Apple M4 chip with 10-core CPU and 10-core GPU
  • 24GB memory
  • 512GB SSD
  • Color: Silver
Warranty: Zenith Care, 36 Month(s)
Apple MacBook Air 13" (MW133AB/A)

13-inch MacBook Air (M4)

$1212
Type: MacBook Air • Brand: Apple • Model #: MW133AB/A
  • Apple M4 chip with 10-core CPU and 10-core GPU
  • 16GB memory
  • 512GB SSD
  • Color: Midnight
Warranty: Zenith Care, 36 Month(s)
Apple MacBook Pro 16" (MX303AB/A)

Apple 16-inch MacBook Pro (M4 Max)

$3615
Type: Laptop • Brand: Apple • Model #: MX303AB/A
  • M4 Max chip with 14-core CPU and 32-core GPU
  • 36GB memory
  • 1TB SSD
  • Color: Space Black
Warranty: Zenith Care, 36 Month(s)
Apple MacBook Pro 16" (MX2X3AB/A)

Apple 16-inch MacBook Pro (M4 Pro)

$2613
Type: Laptop • Brand: Apple • Model #: MX2X3AB/A
  • M4 Pro chip with 14-core CPU and 20-core GPU
  • 24GB memory
  • 512GB SSD
  • Color: Space Black
Warranty: Zenith Care, 36 Month(s)
Apple MacBook Pro 14" (MCX04AB/A)

Apple 14-inch MacBook Pro

$2072
Type: Laptop • Brand: Apple • Model #: MCX04AB/A
  • Apple M4 chip with 10-core CPU and 10-core GPU
  • 24GB memory
  • 1TB SSD
  • Color: Space Black
Warranty: Zenith Care, 36 Month(s)

 

Windows Computers

Dell OptiPlex 7410 All-in-One XCTO

Dell OptiPlex 7410 All-in-One XCTO

$1733
Type: Desktop • Brand: Dell • Model #: 7410PLUS-A|O
  • Screen: 24-inch FHD 1920×1080 WVA Non-Touch Anti-Glare
  • Processor: Intel Ultra 9 (Specs to be determined)
  • Memory: 16GB (1×16GB) DDR5 non-ECC
  • Storage: 1TB M.2 PCIe NVMe Class 40 SSD
  • Graphics: Intel Integrated
  • Connectivity: Intel Wi-Fi 6E AX201, 2×2 802.11ax with MU-MIMO + Bluetooth 5.2
  • Accessories: Wired keyboard KB216 and mouse MS116
Warranty: ProSupport Plus and Accidental Damage Protection, 36 Month(s)
Dell Pro 16” Laptop

Dell Pro 16” Laptop

$1600
Type: Laptop • Brand: Dell • Model #: Pro14- U7-32
  • Screen: 16", Touch, FHD+, 300 nit, 100% sRGB, Anti-Glare, FHD+ IR Cam
  • Processor: Intel® Core™ Ultra 7 265U vPro® (12 TOPS NPU, 12 cores, up to 5.3 GHz)
  • Memory: 32 GB (2 x 16 GB) DDR5 5200 MT/s
  • Storage: 1TB M.2 PCIe NVMe SSD
  • Wi-Fi: Intel® Wi-Fi 6E AX211, 2x2, Bluetooth® 5.3
Warranty: ProSupport Plus and Accidental Damage Protection, 36 Month(s) + OnSite services 36 Month(s)
Dell Pro 14” Laptop

Dell Pro 14” Laptop

$1600
Type: Laptop • Brand: Dell • Model #: Pro14- U7-32
  • Screen: 14", Touch, FHD+, 300 nit, 100% sRGB, Anti-Glare, FHD+ IR Cam
  • Processor: Intel® Core™ Ultra 7 265U vPro® (12 TOPS NPU, 12 cores, up to 5.3 GHz)
  • Memory: 32 GB (2 x 16 GB) DDR5 5200 MT/s
  • Storage: 1TB M.2 PCIe NVMe SSD
  • Wi-Fi: Intel® Wi-Fi 6E AX211, 2x2, Bluetooth® 5.3
Warranty: ProSupport Plus and Accidental Damage Protection, 36 Month(s) + OnSite services 36 Month(s)

 

Monitors

Dell 34" Plus USB-C Curved Monitor

Dell 34" Plus USB-C Curved Monitor

$506
Type: Monitor • Brand: Dell • Model #: S3425DW
  • 34-inch 3440 × 1440, up to 120 Hz
  • USB-C with up to 65W power delivery
  • Cable included: 1 × USB-C to USB-C 10 Gbps 100 W, 1.0 m
Warranty: 3 Years advanced exchange warranty
Dell Pro 24" Monitor (No Camera)

Dell Pro 24" Monitor (No Camera)

$221
Type: Monitor • Brand: Dell • Model: Pro 24-inch (No Camera)
  • No additional details provided
Warranty: 3 Years advanced exchange warranty
Dell 27" Video Conferencing Monitor

Dell 27" Video Conferencing Monitor

$466
Type: Monitor • Brand: Dell • Model #: P2727DEB
  • WQHD 2560 × 1440 resolution
  • Integrated webcam, speakers, and microphone
  • Ports: RJ45, USB-C, HDMI, DP; power delivery up to 15W
  • Cables included: DP and USB-C
Warranty: 3 Years advanced exchange warranty

 

Computer Accessories

Logitech Brio 305 Webcam

Logitech Brio 305 Webcam

$80
Type: Webcam • Brand: Logitech • Model: Brio 305
  • Full HD 1080P webcam with privacy shutter
Warranty: 2 Years

 

Smartphones

Apple iPhone 16, 128GB (Black)

Apple iPhone 16, 128GB (Black)

$900
Type: Smartphone • Brand: Apple • Model #: MYDQ3AH/A
  • Includes screen guard and protective case
Warranty: 2 Years
 
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