Cisco Webex
For all KAUST community members
Overview
Cisco Webex helps KAUST community members schedule and join online meetings, collaborate with teams,
and connect from a laptop or mobile device. KAUST Single Sign-On (SSO) is enabled at
kaust.webex.com.
The Webex mobile app for iOS and Android lets you join meetings on the go and, if configured for
your account, place and receive calls using your KAUST extension.
KAUST Use Cases
- Department and project meetings with screen sharing and chat
- Advising sessions, interviews, and administrative discussions
- Training sessions and webinars using KAUST Webex Webinar services
- Mobile participation when traveling or away from your desk
How to Access and Sign In
- 1
Go to kaust.webex.com
- 2
Select Sign In and enter your KAUST email
- 3
You will be redirected to KAUST Single Sign-On. Sign in with your KAUST credentials.
Mobile Access
Install the Webex app from the Apple App Store or Google Play. Choose
Sign In, enter your KAUST email, then complete KAUST Single Sign-On.
Download:
App Store
•
Google Play
Key Features
Webex Meetings
- Schedule and join meetings from web or Outlook
- Share screen or application windows
- In-meeting chat and reactions
- Recording and transcripts if enabled for your account
Webex Mobile App (iOS and Android)
- Join meetings from your phone or tablet
- Call and receive calls using your KAUST extension if configured
- Push notifications for meeting start and chat
- Background noise reduction and mute controls
Business Softphone (Extension Mobility)
The Business Softphone allows you to use your KAUST landline extension directly
from the Webex app on your laptop or mobile device. This is powered by Extension Mobility Services
and mirrors the calling capabilities of your office desk phone.
- Place and receive calls using your KAUST extension
- Access voicemail and call history
- Transfer, merge, or hold calls
- Use the service when working remotely or off campus
WebEx AI Assistant
The Webex AI Assistant helps you stay focused and organized during meetings. It provides real-time
meeting summaries, highlights key discussion points, and can generate action items and transcripts
for review after the session.
- Follow along with real-time captions and summaries
- Catch up quickly if you join late with the “Catch Me Up” feature
- Review automated meeting notes and action items after the meeting
- Summaries and transcripts are available to meeting hosts based on settings
Note
You can manage or disable AI-generated notes and summaries from your meeting settings at any time.
Always ensure discussions and shared content comply with applicable KAUST policies and information
security requirements.
Quick Start
- 1
Sign in at kaust.webex.com
- 2
Select Schedule to set the date, time, and invitees, then send the invitation
- 3
At meeting time, open the invitation and select Join Meeting
- 4
Use the toolbar to mute, start video, share, open chat, or record if available
Tips and Best Practices
- Test your audio and camera before important meetings
- Use a headset for clearer audio in open spaces
- Share specific application windows to avoid showing sensitive content
- Record meetings only when appropriate and inform participants
- On mobile, join over Wi-Fi for better quality when possible
Accessibility features include live captions, screen reader support, and keyboard shortcuts.
Integration with Microsoft Tools
- Schedule or join meetings directly from Outlook using the Webex add-in
- Share Webex links in Microsoft Teams chats or channels for cross-platform collaboration
- Use Webex alongside Teams when collaborating with external organizations that rely on Cisco platforms
KAUST-Specific Resources
Support and Contact
Need Help?
- Contact the IT Service Desk through VITA at
vita.kaust.edu.sa
- Call 910 or +966 (12) 808-0910 during business hours
- Walk-in support is available at the IT Walk-In Support Desk in Building 14, Sunday to Thursday
