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Getting Started with DocuSign

DocuSign allows KAUST employees to securely sign, send, and manage documents digitally from anywhere—without the need for printing or scanning. It's fast, paperless, and ideal for official KAUST workflows.

Overview

DocuSign is a secure electronic signature platform available to all KAUST employees. It allows you to send, sign, and manage documents digitally, helping to reduce turnaround time and streamline paper-based processes.

You can access DocuSign through your KAUST Single Sign-On (SSO) and begin sending forms in minutes. DocuSign is available via browser on any device and is billed on a pay-per-use model.

What’s Included

  • Send and sign documents digitally and securely
  • Create and save reusable templates
  • Track document status and history
  • Integrate with your KAUST email account
  • Access anywhere through any browser

Use Cases at KAUST

DocuSign is used across KAUST to support administrative, academic, and research workflows. Common use cases include:

  • Human Resources: onboarding documents, offer letters, visa and housing acknowledgements
  • Procurement: vendor agreements, internal purchase approvals
  • Research: collaboration agreements, research compliance forms
  • Finance and Administration: expense approvals, internal memos, consent forms
  • Legal and Contracting: NDAs, MoUs, external agreements

How to Access DocuSign

  1. Go to the DocuSign login portal
  2. Enter your KAUST email address and click “Next”
  3. You will be redirected to the KAUST Single Sign-On page
  4. Log in with your KAUST username and password
  5. If off-campus, Multi-Factor Authentication (MFA) will be required

Note: No VPN or KAUST-managed device is required. DocuSign works from any browser or location.

How to Request or Purchase a License

DocuSign is available to all KAUST employees through a pay-per-use model. Each form (also called an "envelope") costs $2.20 USD.

Charges are billed semi-annually based on the number of envelopes sent.

To request or purchase access, please complete the following form:

Request DocuSign Access

Getting Help and Learning More

For support at KAUST:

  • Chat with VITA (bottom-right corner of the page)
  • Call the IT Help Desk at 012-808-0910 (910 from KAUST phones)
  • Submit a request via servicedesk.kaust.edu.sa

 

signature
How do I sign a DocuSign document?

You'll receive an email from DocuSign on behalf of the sender. Click to review and complete your signature.

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mail
How do I send a DocuSign document?

Use DocuSign eSignature to upload a file, set recipients, and send it for signature in just a few easy steps.

Learn more

 

 

coaching
Do you have training videos?

Yes, visit the DocuSign training page to explore step-by-step video tutorials on how to send and sign documents.

Learn more
knowledge
Where can I learn more?

Explore all training guides, FAQs, and how-to resources on the DocuSign support page to get started quickly.

Learn more