The KAUST Information Technology Department blog
18 May, 2026
You may notice that the SAP Mobile Start app on your phone now looks a little different.
SAP has officially renamed the app to Joule Work, including a new icon and refreshed interface. While the name has changed, the core functionality and KAUST services available through the app remain the same.
What changed?
SAP Mobile Start is now called Joule Work. You may notice a new app name, updated icon, and small visual changes in the mobile experience, but your existing KAUST-connected services and access should continue working as normal.
SAP Mobile Start
Joule Work
For many people at KAUST, Joule Work acts as a mobile gateway to internal business and administrative services.
Depending on your role and access, you may use the app to:
The goal is simple: make common tasks easier to complete from your mobile device without needing to log into multiple systems separately.
If you already use SAP Mobile Start:
If you are setting it up for the first time, KAUST IT has a step-by-step setup guide that walks you through:
KAUST Portal Mobile Applications Setup Guide
The guide includes setup instructions for:
Alongside Joule Work, KAUST also provides additional mobile apps that help simplify common HR, travel, and administrative tasks.
Access HR-related services directly from your phone, including leave requests, pay statements, organizational charts, and workforce information.
If you need assistance setting up or accessing these applications, you can:
