Connect to KAUST WiFi

KAUST provides wireless networks across campus buildings and public spaces to support teaching, research, and daily work.

Most people with an active KAUST account should connect to iCampus or UniFi, depending on what is available in their location. Visitors without KAUST accounts should use UniFi Guest. eduroam is mainly intended for visitors from participating institutions and for KAUST people when visiting other participating universities and research institutions.

To connect to secure KAUST WiFi networks, you must have an active KAUST account.

Your KAUST username is the same username you use to sign in to KAUST systems such as email, VPN, and the KAUST portal.

This guide covers WiFi access in campus buildings and public spaces. If you are connecting from a residential router or a network port in your home, you may need to use VPN to access internal KAUST resources, sites, and systems.

Most people can connect by following these steps:

1. Turn on WiFi on your device.
2. Select iCampus or UniFi, depending on what is available where you are.
3. Enter your KAUST username and password.
4. If prompted, review the certificate and select Connect, Continue, or Trust.

On the KAUST campus: Use iCampus or UniFi, depending on what is available in your location.

If UniFi is available in your building: You can connect to UniFi.

Visitors without KAUST accounts: Connect to UniFi Guest.

When visiting another university: People with KAUST accounts can use eduroam.

Windows 11

1. Click the WiFi icon in the bottom-right corner of your screen.
2. Select the network you want to join: iCampus, UniFi, or eduroam.
3. Click Connect.
4. Enter your KAUST username and password.
5. If prompted to verify a certificate, review it and select Connect.

macOS

1. Click the WiFi icon in the menu bar.
2. Select the network you want to join: iCampus, UniFi, or eduroam.
3. Enter your KAUST username and password.
4. Click Join.
5. If prompted to verify a certificate, click Continue.

iPhone and iPad

1. Open Settings.
2. Tap Wi-Fi.
3. Select the network you want to join: iCampus, UniFi, or eduroam.
4. Enter your KAUST username and password.
5. Tap Join.
6. If a certificate message appears, tap Trust.

Android

1. Open Settings.
2. Tap WiFi.
3. Select the network you want to join: iCampus, UniFi, or eduroam.
4. Enter your connection details.
5. Tap Connect.

Linux

Linux steps may vary slightly by distribution and desktop environment.

1. Open your WiFi settings.
2. Select the network you want to join.
3. Use the configuration shown below.
4. Enter your KAUST username and password.
5. Click Connect.

eduroam is intended for visitors from participating universities and research institutions, and for people with KAUST accounts when they travel to other participating campuses.

When connecting to eduroam using a KAUST account, enter your username in the following format:

Example:

Use your normal KAUST password.

If you cannot connect to WiFi, try these steps:

1. Make sure WiFi is turned on.
2. Confirm you selected the correct network.
3. Check that your KAUST username and password are correct.
4. Turn WiFi off and on again.
5. Restart your device.
6. Move closer to a WiFi access point for a stronger signal.

Forget the network and reconnect.

• Open WiFi settings
• Select the network
• Choose Forget
• Connect again

If you recently changed your KAUST password, forget the network and reconnect using your new password.

If possible, try connecting with another device to confirm whether the issue is related to your device or the network.

Some devices cannot connect to enterprise WiFi networks such as iCampus or UniFi.

Examples may include:

• Smart home devices
• Sensors
• IoT equipment
• Specialized research hardware

These devices may require access to KAUST-IoT. Please contact the IT Service Desk for assistance.

If you are unable to connect to WiFi, KAUST IT can help.