After much diligence in analyzing and assessing the feedback from the KAUST community following the IT Customer Satisfaction Survey conducted earlier this year; the IT Department is excited to share service improvements and, more importantly, to provide quick links, tips and information regarding your questions and feedback.
What was the objective?
The IT Department wanted to hear back from the community about the various products and services offered to its customers—you! This covered everything from the mobile phones in your pocket, the applications, tools and software you use to conduct your research or run your day-to-day business operations and the laptops and desktops computers, to name just a few.
What have we done with your feedback?
Across the IT Department, many teams haveanalyzed the feedback provided to betterrespond to your needs and requirements. |
