Planned KAUST Systems Maintenance Notification – May/June 2025

15 May, 2025

KAUST Community,

We are performing scheduled system maintenance in alignment with SAP’s global upgrade. These updates will improve performance and reliability, please note:

  • Maintenance will occur outside regular working hours to minimize disruption.
  • Save your work and log out before the scheduled downtime.
  • Avoid starting new transactions shortly before maintenance begins.
  • Plan ahead for activities dependent on the affected systems.

View the full maintenance schedule and impacts here.

For further information or assistance, please contact the IT Service Desk on910 or 012-8080-910, or visit our walk-in-supportdesk during business hours. You can also log a ticket using our chatbot VITA at it.kaust.edu.sa (or vita.kaust.edu.saif you are off campus).    

KAUST IT