Dear KAUST Community,

We are currently experiencing an unplanned outage intermittently affecting several KAUST systems. The impacted services include:

• HR Connect
• Ariba (Finance and Procurement)
• Government Affairs and Security services
• Business Taxi Booking
• Phone Billing
• Data Center Work Permit Application
• Food Request
• Cost Distribution
• Phone Request
• IT Asset Management and Transfer
• Business Case Application
• Facility Invoice Management
• Room Bookings
• Task Center

Our IT teams are actively investigating the issue and working to restore services as quickly as possible. We will share updates as more information becomes available from SAP.

KAUST IT
it.kaust.edu.sa