IT Alert – Task Center Approvals Impacted

26 September, 2025

KAUST Community,

Some approvals in Task Center are currently impacted.

Impacted areas:

  • IT Services in Business Apps
  • Government Affairs services
  • Datacenter Work Permit services
  • Change of Advisor requests
  • Change of Program requests

Alternate approval method

You may continue to approve requests by navigating to:
Business Apps → IT Services → My Inbox

KAUST IT is working with the vendor SAP to investigate the issue.

The impact is due to a connectivity issue within SAP Task Center and SAP Workflow (Process Automation).

We will provide an update once services are fully restored.


KAUST IT

it.kaust.edu.sa