Planned Maintenance - Network Maintenance Activities

09 October, 2025

KAUST Community,

We are performing a network maintenance activity that will impact several buildings on campus.

When

Thursday, October 9, 2025, 8:00 PM to Friday, October 10, 2025, 3:00 AM

Where

Buildings 1, 2, 3, 4 and 5.

Impact

During the maintenance window, these buildings may experience a short interruption (up to 20 minutes) affecting:

  • Internet and Wi-Fi connectivity
  • IP phones
  • Fire alarm systems
  • Other connected IT services and systems

Action required

Save your work and plan ahead for possible connectivity interruptions.

Need help?

Contact the IT Service Desk at 910 or 012-808-0910, or visit the walk-in support desk during business hours.
You can also log a ticket using our virtual assistant, VITA, at it.kaust.edu.sa or vita.kaust.edu.sa.

KAUST IT

it.kaust.edu.sa