16 October, 2025
KAUST Community,
The following maintenance activities are planned, please review the schedule and expected impacts below.
| Activity | Details |
|---|---|
| Wi-Fi Maintenance (Campus-wide & Residential Areas) | When: Thursday, October 16, 10:00 PM – 11:00 PM Where: Campus-wide, including shared areas such as Discovery Square, KAUST Monument, and all residential neighborhoods. Impact:
Action required:
|
| Network Switch Software Upgrade in Residential Areas | When:
Impact:
Action required:
|
| Wired Network Connectivity Optimization | Where: Buildings 1, 2, 3, 9, and 12 When: Thursday, October 16, 10:00 PM – Friday, October 17, 2:00 AM Impact:
|
| Network Maintenance – Building 3 | When: Friday, October 17, 9:00 PM – 11:00 PM Where: Building 3 Impact:
Action required:
|
Need help?
Contact the IT Service Desk at 910 or 012-808-0910, or visit the walk-in support desk during business hours.
You can also log a ticket using our virtual assistant, VITA, at it.kaust.edu.sa or vita.kaust.edu.sa.
We appreciate your understanding as we continue improving KAUST IT’s services.
KAUST IT
it.kaust.edu.sa