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IT Alert – Service Degradation – KAUST Room Booking Service

03 November, 2025

KAUST Community,

We are currently experiencing a service degradation affecting the KAUST Room Booking Service in the KAUST Portal.

You may experience:

  • Technical difficulties or slowness when using the system
  • Incorrect rejection messages for available rooms
  • Extended delays in receiving booking confirmation or rejection emails

KAUST IT is actively investigating and working to restore normal operations as soon as possible. We appreciate your patience and understanding while this is being resolved.

KAUST IT
it.kaust.edu.sa