IT Alert - Service Restored: Palms Residential Network Issue Resolved

28 November, 2025

KAUST Community,

The issue affecting the Palms residential network area has now been resolved. Earlier today, community members may have experienced temporary slowness or disturbances with:

  • Home phone lines
  • Network connectivity to campus services
  • Internet access

All services are operating normally, and no further impact is expected.

Thank you for your patience and understanding.

KAUST IT

it.kaust.edu.sa