IT Alert - Microsoft 365 License Update

30 December, 2025

KAUST Community,

KAUST IT is currently implementing updates to Microsoft 365 licenses as part of ongoing service improvements.

No service downtime is expected; however, users may experience brief, intermittent interruptions during the transition.

If you experience any issues, please contact the IT Service Desk at 910 or 012-808-0910, or visit the walk-in support desk during business hours.
You can also log a ticket through our virtual assistant, VITA, at it.kaust.edu.sa or vita.kaust.edu.sa.

Thank you for your patience and understanding.

KAUST IT
it.kaust.edu.sa

Classification: Internal