IT Alert - Service Degradation – KAUST Procurement System (SAP ARIBA)

25 January, 2026

KAUST Community,

We are currently experiencing a service degradation affecting the KAUST Procurement System (SAP ARIBA).


What you need to know

  • The KAUST Procurement System (SAP ARIBA) is currently unavailable.
  • Please do not submit any new requests or attempt to use the system until further notice.
  • Our teams are working with the appropriate support channels and closely with the vendor to restore service as quickly as possible.
  • For urgent matters, you may contact your procurement advisor or buyer directly.
  • If you have any questions, please reach out to the Finance Systems team at financesystems@kaust.edu.sa.

We appreciate your patience and understanding. A follow-up update will be shared once services are restored and stable.

KAUST IT
it.kaust.edu.sa