IT Alert - Network Degradation in Building 9 (Level 4)

15 April, 2026

KAUST Community,
We are currently experiencing a service degradation impacting some AV systems in Building 9.
What is happening AV equipment in some conference rooms across various floors of Building 9 may be intermittently impacted. In addition, some classroom AV systems on Level 4 may also be affected.

As services are being restored, you may experience temporary interruptions or brief disconnections when using AV equipment.
Who is affected Faculty, staff, and students using affected rooms in Building 9.
What you should do If you encounter issues with AV systems, please use an alternative room if available, or allow a few moments and try reconnecting if the system disconnects.
What we are doing Our teams are actively working to restore all affected AV systems. Services are being brought back online in phases as the issue is resolved.
We will provide an update once the issue has been fully resolved.
Thank you for your patience and understanding.

KAUST IT
it.kaust.edu.sa