What is OneDrive?

OneDrive is Microsoft’s secure cloud storage platform that allows you to save, sync, and share your files from anywhere. At KAUST, you can use OneDrive to:

  • Automatically back up and access your files across devices.
  • Collaborate on documents in real time using Microsoft 365 apps.
  • Keep your files secure with enterprise-level encryption.

Why Use OneDrive at KAUST?

  • Access your KAUST files from any device—desktop, laptop, or mobile.
  • Work offline and sync changes once you're reconnected.
  • Secure sharing with KAUST colleagues or external collaborators when appropriate.
  • Everyone receives up to 50 GB of storage by default.

Getting Started – Logging In

  1. Go to https://kaust-my.sharepoint.com/
  2. Sign in using your KAUST email address (e.g., yourname@kaust.edu.sa)
  3. Authenticate via KAUST’s Single Sign-On (SSO)

 

 

Syncing OneDrive on Windows

Step 1: Launch OneDrive

OneDrive comes pre-installed on all KAUST-managed Windows devices. To launch, open the Start menu and search for “OneDrive”.

If it is not installed, download it from Microsoft’s website.

Step 2: Sign In

Enter your KAUST email and authenticate through Single Sign-On (SSO).

Step 3: Choose Folders to Sync

Select which folders you want to sync to your device. The default location is C:\Users\[YourName]\OneDrive – KAUST.

Step 4: Confirm Sync

Look for the blue cloud icon in the system tray. Right-click it to check status, pause syncing, or adjust preferences.

Syncing OneDrive on macOS

Step 1: Launch OneDrive

OneDrive should already be installed on all KAUST-managed macOS devices. Open it from Spotlight search (⌘ + Space). If needed, download it from the Mac App Store.

Step 2: Sign In

Enter your KAUST email and authenticate via SSO.

Step 3: Choose Sync Location

The default location is /Users/[YourName]/OneDrive – KAUST. Choose which folders to sync.

Step 4: Menu Bar Access

Look for the blue cloud icon in your menu bar to manage your settings and sync status.

 

 

Best Practices for Sharing in OneDrive

1. Understand the Sharing Options

OptionDescriptionWhen to Use
Can viewRead-only accessReports, policies, or final documents
Can editFull editing accessCollaborative work with team members
Block downloadPrevents downloadingProtect sensitive or confidential content
Set expiration dateAccess ends automaticallyShort-term sharing or external partners
Set passwordAdds extra securityExternal access
Stop sharingRevokes all accessEnd of project or misuse concerns

 

2. Use KAUST-Specific Sharing

Whenever needed you can share files or folders with anyone with a KAUST account, you can use “People in KAUST with the link” for internal sharing. However, anyone with a KAUST account and access to the link can now access the file, so it is best to use this with Can View access to share documents with a large audience.

3. Share Entire Folders

Create shared project folders with consistent access rights. This reduces the risk of missed permissions when collaborating.

4. Review Permissions Regularly

Click “Manage Access” to see who has access and make updates when projects change.

5. Real-Time Collaboration

Co-author documents in Word, Excel, and PowerPoint with “edit” permissions. Use @mentions to tag collaborators and track comments.

Sync Tips & Best Practices

  • Keep folder paths and filenames short.
  • Avoid special characters like %, #, &, * in filenames.
  • Use Files On-Demand (Windows) or Optimize Storage (Mac) to save disk space.
  • Check the OneDrive icon for sync issues or paused activity.

Troubleshooting

Common issues include:

  • Red “X” icons on files or folders
  • Sync paused or not updating
  • App not launching or crashing

Try the following steps:

  • Restart your computer
  • Sign out and back into OneDrive
  • Check for Windows/macOS and OneDrive updates
  • Ensure you're connected to the internet

Visit the Microsoft OneDrive Help Center for more solutions.

Getting Help at KAUST

  • Call: IT Service Desk at 910 (on campus) or 012-808-0910 (off campus)
  • Chat: VITA is available in the bottom-right corner of this page
  • Visit: Building 14, KAUST IT Service Desk
    • Hours: Sunday to Thursday, 8:00 AM – 5:00 PM (Lunch Break: 12:00 PM – 1:00 PM)