KAUST IT | Microsoft 365
Request a Microsoft Teams Group
Microsoft Teams brings chat, meetings, file sharing, and app integration into a single workspace. A dedicated Teams group gives your team shared structure and resources from day one.
Eligible
All KAUST community
Cost
Included via Microsoft Agreement
What is Microsoft Teams?
Microsoft Teams is the collaboration hub within Microsoft 365. It combines persistent chat, video meetings, file storage, and app integrations in one place. A Teams group creates a shared workspace your team can access from any device, with all conversations and files organized by channel.
What you can do
Chat, call, and meet with your team in real time
Organize conversations into focused channels by topic or project
Share and co-edit files directly within the workspace
Integrate apps like Planner, SharePoint, Forms, and Power BI
Common use cases
Departmental and cross-functional team workspaces
Research group and lab collaboration hubs
Project-based teams with dedicated channels and files
Academic courses, committee groups, and event coordination
Who can request
Any KAUST community member with a @kaust.edu.sa email address may request a Microsoft Teams group.
Faculty
Staff
Researchers
Postdoctoral Researchers
Students
Students
If you are a student, check with your PI (principal investigator, the faculty member who leads your research group) before requesting a Teams group. Your PI can request it, or you can submit the request yourself and select them in the On Behalf field.
How to request
Submit your request through any of the following channels. See the What to include section below to prepare the details you will need.
Online
Submit your request through the IT Service Center. It goes straight to the team that provisions Microsoft 365 workspaces.
Submit a request
Already have a Teams group and something is not working? Report an issue.
By phone
Call the IT Service Desk and a team member will open a request on your behalf.
012-808-0910
Internal extension: 910
Walk-in
Prefer to talk to someone in person? See our Contact Us page for the walk-in location and opening hours.
What to include in your request
Having these details ready will help us process your request quickly and set up your team correctly from the start.
| Item | Details |
|---|
| Team Name | A clear, descriptive name for the team |
|---|
| Purpose | A brief explanation of the team's objective or use case |
|---|
| Owners | Name and KAUST email address of the team owners. Name at least two, so someone can always manage the team. |
|---|
| Team Members | Names and KAUST email addresses of the initial members to be added |
|---|
| Channel Preferences | Indicate if you would like specific channels or a folder structure created at setup. Leave blank if the default General channel is sufficient. |
|---|
What happens next
1
Review. The KAUST IT team will review your request and approve it for provisioning.
2
Provisioning. Your Microsoft Teams group will be created with the channels and structure you requested.
3
Access. Owners will receive confirmation and access instructions. You can begin managing members, files, and channels immediately.
Learning resources
New to Microsoft Teams or looking for a refresher? Start here.
Questions or need guidance before submitting? Visit our Contact Us page to reach the IT Service Desk.
