Microsoft Teams at KAUST

Microsoft Teams is KAUST’s collaboration and communication workspace for chat, meetings, teamwork, and file collaboration. It brings conversations, meetings, shared files, and teamwork into one place.

Teams works best when people need to communicate and collaborate in real time, whether that is through chat, channel discussions, online meetings, or working together on shared files.

A simple way to think about it:

OneDrive = my files

SharePoint = our files and shared content

Teams = our conversations, meetings, and collaboration

When should you use Microsoft Teams?

Use Teams when you need to collaborate with others in real time.

Good uses for Teams

  • Team communication
  • Project collaboration
  • Meetings and workshops
  • Coordinating work across groups
  • Discussing shared files and tasks

Do not use Teams for

  • Personal file storage that should live in OneDrive
  • Long-term team file storage management by itself, because files are stored in SharePoint
  • Formal communications that are better handled through email

Teams vs OneDrive vs SharePoint

These tools work together, but they serve different purposes.

ToolPurposeSimple Explanation
OneDrivePersonal file storage and draftsMy files
SharePointShared team files and long-term collaborative contentOur files
TeamsCommunication, meetings, and collaborationOur conversations

Important: Files shared in a Teams channel are stored in SharePoint, not inside Teams itself.

Accessing Microsoft Teams

Option 1: Use Teams in a web browser

Go to https://teams.microsoft.com and sign in with your KAUST account.

Option 2: Use the desktop application

The desktop application usually provides the best experience for meetings, notifications, screen sharing, and multi-window use.

Option 3: Use the mobile app

Teams is available on iOS and Android and supports chat, meetings, file sharing, and notifications.

Download it from the Apple App Store or Google Play Store.

Understanding how Teams is structured

Team

A Team represents a group of people working together, such as a department, project group, or operational team.

Channels

Channels organize work inside a Team. Each channel has its own conversation area and its own files.

Posts

Posts are threaded conversations inside a channel. Use them when the discussion is relevant to the wider team.

Chat

Chat is best for direct conversations with individuals or smaller groups when the discussion does not need to live in a team channel.

Requesting a new Microsoft Team

To request a new Microsoft Team at KAUST, submit a request to the IT Service Desk through the IT Contact Us page.

https://it.kaust.edu.sa/about/contact-us

InformationWhat to Provide
Team NameThe name of the Team
PurposeWhat the Team will be used for
OwnersAt least two Team owners
MembersThe people who should initially be added
External AccessWhether external collaborators are required

Team ownership and governance

Use at least two owners

Every Team should have at least two owners. This helps ensure the Team can still be managed if one owner leaves or changes role.

Owners are responsible for:

  • Managing members
  • Managing channels
  • Reviewing access
  • Keeping the Team organized and maintained

When to create a new Team vs a new channel

Create a New TeamCreate a New Channel
  • New department or working group
  • Long-term collaboration
  • Different membership from an existing Team
  • New topic within an existing Team
  • Sub-topic or workstream
  • Same people, different area of discussion

Example: Research Computing could be the Team, while GPU Projects could be a channel inside it.

Channel types

Standard Channel

Standard channels are visible to everyone in the Team and should be used for most collaboration.

Private Channel

Private channels are only visible to selected members within the Team.

Use private channels for:

  • Leadership discussions
  • Restricted workstreams
  • Sensitive coordination

Managing members and guests

Adding members

  1. Open the Team
  2. Select the three dots beside the Team name
  3. Select Manage team or Add member
  4. Enter the person’s name or email address
  5. Save the change

Removing members

  1. Open Manage team
  2. Find the person
  3. Remove them if access is no longer needed

Adding external guests

Teams can support collaboration with external guests such as research collaborators, vendors, or project partners.

  1. Open the Team
  2. Select Add member
  3. Enter the external email address
  4. Assign guest access if allowed and appropriate

Files in Teams

Files shared in a Teams channel are stored in the Team’s SharePoint site. Each channel has its own folder for files.

What this means in practice:

  • Files remain accessible beyond the conversation thread
  • Version history is maintained
  • Advanced file management can be done in SharePoint

In a channel, open the Files tab to view and work with shared documents. Select Open in SharePoint when you need more advanced options such as folder organization or permissions management.

Scheduling meetings in Teams

  1. Open Teams
  2. Select Calendar
  3. Select New meeting
  4. Add participants
  5. Choose the date and time
  6. Send the invitation

Participants can join from the Teams desktop app, mobile app, or a web browser.

Sharing your screen in a meeting

Screen sharing allows you to present content during a meeting.

  1. Join the Teams meeting
  2. Select the Share button in the meeting toolbar
  3. Choose what you want to share
Sharing OptionWhat It SharesWhen to Use It
ScreenYour entire displayWhen you need to move between multiple apps or windows
WindowOne application windowWhen you want to show only one program and avoid exposing other content
PowerPoint LiveYour PowerPoint presentation in TeamsWhen presenting slides and you want a better meeting experience than normal screen sharing
WhiteboardA collaborative digital canvasWhen brainstorming, sketching ideas, or teaching visually

PowerPoint Live

PowerPoint Live is designed specifically for presenting PowerPoint slides in Teams. Instead of sharing your full screen, you present the slide deck directly inside Teams.

Why use PowerPoint Live?

  • Participants get a cleaner viewing experience
  • Presenters can often use speaker notes more effectively
  • Built-in presentation tools are available
  • It is usually better than sharing your entire screen just to show slides

Use PowerPoint Live whenever your main goal is to present a slide deck rather than demonstrate several applications.

Using Microsoft Whiteboard

Whiteboard gives meeting participants a digital collaborative canvas for sketching ideas, diagrams, notes, or workflows.

  1. Select Share during a meeting
  2. Choose Microsoft Whiteboard
  3. Collaborate live during the session

Using your camera and meeting views

When you turn on your camera, your video appears in the meeting gallery with other participants. Teams provides several layout options depending on the meeting and the size of your screen.

Common meeting views include:

  • Gallery view, which shows multiple participant videos in a grid
  • Speaker-focused layouts, which emphasize the active speaker
  • Together mode, which places participants in a shared virtual scene

These views can usually be adjusted through the meeting view controls during the meeting.

A common Teams limitation when sharing content

One of the most common frustrations in Teams is that when you are sharing content, it can be difficult to keep the shared content, participant videos, and the chat all comfortably visible on one screen.

What this means in practice

  • Participant video feeds may become smaller or harder to follow
  • The chat may be harder to monitor while presenting
  • It can feel like you have to choose between watching people and watching your content

Recommended workaround:

The best practical workaround is to use a dual-monitor setup.

Example setup:

Monitor 1: The content you are sharing

Monitor 2: The Teams meeting window with participant videos and chat

Unfortunately, this is largely a limitation of the current Teams experience on a single monitor rather than something you are doing wrong.

Managing chat during meetings

The meeting chat is useful for questions, links, and quick feedback during a session.

  1. Select the Chat icon during the meeting
  2. Use the side panel to follow questions and comments

Use chat for questions and side comments, but avoid letting it replace the main discussion when the topic needs verbal attention.

Notifications, pinning, and muting

Adjust notification settings

  1. Select your profile picture in the top-right corner
  2. Select Settings
  3. Open Notifications to review your alert preferences

Mute a channel

  1. Find the channel in Teams
  2. Select the three dots beside the channel name
  3. Select Mute

Muted channels remain available, but they stop sending the same level of interruption.

Pin a channel

  1. Find the channel
  2. Select the three dots
  3. Select Pin

Searching in Teams

Use the search bar at the top of Teams to find messages, files, people, and meeting-related content. Search is especially useful when conversations have moved on but the information still matters.

Meeting tips and etiquette

Good practices

  • Join a few minutes early when possible
  • Mute your microphone when you are not speaking
  • Use chat for questions during presentations
  • Use @mentions when you need someone’s attention in a conversation
  • Reply within threads in channel posts where possible
  • Use channels instead of private chats when the discussion matters to the wider team

Avoid

  • Sending unnecessary notifications
  • Posting unrelated messages in structured channels
  • Creating duplicate discussions across several places
  • Creating unnecessary Teams when an existing Team or channel would work

Recording meetings

Teams meetings can be recorded when appropriate.

Depending on the type of meeting, recordings are typically stored in OneDrive or SharePoint.

Common Teams scenarios

Quick question to one colleague

Use chat.

Discussion relevant to the whole team

Use a channel post.

Sharing documents for review

Upload the file to the channel Files tab.

Running a meeting or workshop

Schedule a Teams meeting and choose the best content-sharing option for the session.