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KAUST Alumni Email Access and Password Reset

This page explains how to access your KAUST alumni email and reset your password. Alumni email is currently transitioning from Google (Gmail) to Microsoft 365, and some alumni may still be on the legacy platform.

Your Alumni Email Address

Your email prefix stays the same. Only the domain changes.

Gmail (legacy)
firstname.lastname@kaust.edu.sa
Microsoft 365 (new)
firstname.lastname@alumni.kaust.edu.sa
Choose the section that matches your email address
Microsoft 365 Alumni Email

Use this section if your email address ends with @alumni.kaust.edu.sa.

Access your email
  1. Go to outlook.office.com
  2. Sign in with your full alumni email address
  3. Enter your username and password
Reset your password

Use the KAUST password self-service portal:

Reset Microsoft 365 password
Gmail Alumni Email (Legacy)

Use this section if your email address ends with @kaust.edu.sa.

Access your email
  1. Go to mail.google.com
  2. Sign in with your KAUST email address
  3. Enter your username and password
Reset your password

Use Google account recovery:

Reset Gmail password
Alumni Email Migration

The migration of alumni email accounts from Gmail to Microsoft 365 is ongoing and may take several months. If you do not receive a migration notification by June 30, 2025, please contact KAUST IT using the support options below.

Need help?
IT Chatbot – VITA (24/7)

VITA can help with alumni email access and password reset questions, and can connect you to a live support agent during business hours.

Open VITA
Call KAUST IT

Phone: +966 (12) 808 0910

Support hours: Daily, 8:00 AM to 5:00 PM (including weekends and official holidays)

When contacting KAUST IT, please mention that you are a KAUST alumnus or alumna and that you need help with alumni email access.

More alumni email FAQs

For additional information about alumni email and the migration process, please visit:

View Alumni FAQs