Quarterly-Maintenance-Windows-Page

 

 

Planned KAUST systems maintenance notification

Updated on: 1 December 2025

As part of our commitment to maintaining and improving the performance and reliability of KAUST systems, SAP and its hosting partners carry out regular planned maintenance on the platforms that support several University services. This page lists the known maintenance windows that may affect KAUST systems.

These activities are scheduled and managed by the vendor. KAUST IT coordinates closely with them to understand the impact and to plan around these windows wherever possible, but the exact timing is outside of our direct control.

All maintenance windows are scheduled late at night or early in the morning, outside normal business and academic operating hours. During these times, affected systems may experience intermittent slowness or brief interruptions. If a system does not respond as expected, we recommend waiting 5 to 10 minutes, then trying again.

Systems that may be affected

  • HR Connect - HR system
  • Ariba - Finance and procurement systems
  • Government Affairs and Security services
  • Business Taxi Booking system
  • Phone Billing system
  • Data Center Work Permit Application service
  • Food Request service
  • Cost Distribution service
  • Phone Request service
  • IT Asset Management and Transfer services
  • Business Case Application system
  • Facility Invoice Management system

What you need to do

  • Save your work and log out of any affected systems before the scheduled maintenance window begins, wherever possible.
  • Avoid starting new tasks or transactions shortly before the start time listed below.
  • Plan ahead for any work that may be impacted by the maintenance schedule.

Upcoming SAP maintenance windows

All times are in Arabia Standard Time (UTC+3). This schedule is updated regularly as SAP confirms additional maintenance windows.

Start dateStart timeEnd dateEnd time
December 07, 202501:00 AMDecember 07, 202507:00 AM
December 14, 202501:00 AMDecember 14, 202505:00 AM
December 21, 202501:00 AMDecember 21, 202505:00 AM
December 28, 202501:00 AMDecember 28, 202505:00 AM
January 04, 202601:00 AMJanuary 04, 202605:00 AM
January 11, 202601:00 AMJanuary 11, 202605:00 AM
January 18, 202601:00 AMJanuary 18, 202605:00 AM
January 25, 202601:00 AMJanuary 25, 202605:00 AM
February 01, 202601:00 AMFebruary 01, 202605:00 AM
February 08, 202601:00 AMFebruary 08, 202605:00 AM
February 15, 202601:00 AMFebruary 15, 202605:00 AM
February 22, 202601:00 AMFebruary 22, 202605:00 AM
March 01, 202601:00 AMMarch 01, 202605:00 AM
March 08, 202601:00 AMMarch 08, 202605:00 AM
March 15, 202601:00 AMMarch 15, 202605:00 AM
March 22, 202601:00 AMMarch 22, 202605:00 AM
March 29, 202601:00 AMMarch 29, 202605:00 AM

Previous SAP maintenance windows

Start dateStart timeEnd dateEnd time
November 30, 202501:00 AMNovember 30, 202505:00 AM