Residential Network Update: Scheduled Activities

13 February, 2025

We are implementing an important update to our network infrastructure, specifically the residential network service. This enhancement is designed to strengthen the security of KAUST’s academic, research and business data. By doing so, we aim to protect KAUST’s systems while maintaining appropriate access to resources for users of the campus residential network.

 

When is my residential area impacted?

Starting February 13th, we will be following the below maintenance schedule:

 

Date & TimeAffected Locations
Thursday, 13th Feb 2025, 11:00 AM- 5:00 PM

G1154,G1156,G1158,G1160,G1162,

G1164,G1166,G1168,G1170,G1172,

G1174,G1179,G1181,G1183,G1185,

G1187,G1189,G1191,G1193,G1195,

G1197,G1199,G1253,G1255,G1256,

G1257,G1258,G1259,G1260,G1261,

G1262,G1263,G1264,G1265,G1267,

G1269,G1361,G1363,G1365,G1367,

G1369,G1371,G1372,G1373,G1374,

G1375,G1376,G1377,G1378,G1379,

G1380,G1381,G1382,G1383,G1384,

G1385,G1386,G1387,G1388,G1390,

G1553,G1555,G1557,G1559,G1561,

G1563,G1652,G1654,G1656,G1658,

G1660,G1662,G1664,G1666,G1668,

G1669,G1671,G1673,G1675,G1677,

G1679,G1681,G1683,G1685,G1687,

G1689,G1691,G1764,G1766,G1768,

G1770,G1772,G1773,G1774,G1775,

G1776,G1777,G1778,G1779,G1780,

G1781,G1782,G1783,G1784,G1785,

G1786,G1787,G1788,G1900,G1901,

G1902,G1903,G1904,G1905,G1906,

G1907,G1908,G1909,G1910,G1911,

G1912,G1913,G1914,G1915,G1916,

G1917,G1919,G1921,G2000,G2001,

G2002,G2003,G2004,G2005,G2006,

G2007,G2008,G2009,G2011,G2012,

G2013,G2014,G2015,G2016,G2017,

G201,G2019,G2020,G2021,G2023,

G2025,G2027,G2029,G2031,G2033,

G2035,G2037,G2039,G2228,G2230,

G2232,G2234,G2236,G2238,G2240,

G2241,G2242,G2243,G2244,G2245,

G2246,G2247,G2248,G2249,G2250,

G2251,G2252,G2253,G2254,G2255,

G2256,G2257,G2258,G2259,G2260,

G2261,G2262,G2263,G2264,G2265,

G2266,G2267,G2269,G2271,G2273,

G2275,G2277,G2279,G2281,G2283,

G2285,G2287

Sunday, 16th Feb 2025, 10:00 AM- 5:00 PM

  • Rest of Gardens neighborhood residential units
  • Harbor Neighborhood residential units 
  • Island Neighborhood residential units 
  • Palm Neighborhood residential units

Tuesday, 18th Feb 2025, 10:00 AM- 5:00 PM

  • Oasis neighborhood residential units.

If you face any issues beyond the scheduled maintenace activity times, please contact us through the usual channels:

IT Service Desk on 910 or 012-8080-910, or visit our walk-in-support desk during business hours. You can also log a ticket using our chatbot VITA at it.kaust.edu.sa (or vita.kaust.edu.sa if you are off campus).

Thank you for your understanding and cooperation as we work towards a more secure and efficient network infrastructure for KAUST.

KAUST IT
it.kaust.edu.sa