Contact IT Support

 

 

 

 

Notice: Microsoft Apps Are Moving to a New Domain – cloud.microsoft

29 May, 2025

Microsoft is updating the web addresses used to access some of its cloud applications. This change affects apps like Microsoft Whiteboard, Excel, Word, PowerPoint, and Outlook. These applications are transitioning to a new, secure domain: cloud.microsoft

What’s Changing?

Microsoft is gradually moving these applications from traditional .com addresses to the new cloud.microsoft domain. This enhances security and helps protect against spoofing and phishing attacks.

ApplicationOld Address (example)New Address (example)
Microsoft Whiteboardhttps://whiteboard.microsoft.comhttps://whiteboard.cloud.microsoft
Microsoft Excel Onlinehttps://excel.office.comhttps://excel.cloud.microsoft
Microsoft Word Onlinehttps://word.office.comhttps://word.cloud.microsoft
Microsoft PowerPoint Onlinehttps://powerpoint.office.comhttps://powerpoint.cloud.microsoft
Microsoft Outlook Web Apphttps://outlook.office.comhttps://outlook.cloud.microsoft

Note: The new domain cloud.microsoft is a secure top-level domain owned by Microsoft. It ensures verified access to apps and improves protection against spoofed websites.

What Does This Mean for You?

  • You will be automatically redirected — no action is required.
  • Your files, settings, and experience will remain unchanged.
  • If you notice Microsoft URLs without “.com” — this is normal and safe.

What Will It Look Like?

Example transitions you may see in your browser:

  • Old: https://whiteboard.microsoft.com
  • New: https://whiteboard.cloud.microsoft

Tips for a Smooth Experience

Need Help?

  • Chat with VITA at it.kaust.edu.sa
  • Visit the IT Walk-In Support Desk (Building 14, Level 2)
  • Call the IT Service Desk at 012-808-0910