KAUST Community,

Please find below the planned IT maintenance activities that may affect access to IT services. Kindly review the impact and follow the recommended actions to avoid any disruption.

Mediasite Application Upgrade

When: Thursday, 21 August 2025, from 5:00 PM to 7:00 PM

Impact: During this time, access to the Mediasite portal, as well as recording, playback, and upload functionalities in Mediasite/MyMediasite, will be unavailable.

Mediasite Website:
https://mediasite.kaust.edu.sa

Log in to your channel:
https://mediasite.kaust.edu.sa/mediasite/mymediasite

Need help?

Contact the IT Service Desk at 910 or 012-808-0910, or visit the walk-in support desk during business hours.

You can also log a ticket using our virtual assistant, VITA, at it.kaust.edu.sa or vita.kaust.edu.sa.

To stay updated, you can also view all current and past IT alerts.

KAUST IT
it.kaust.edu.sa