21 April, 2026
Why they’re blocked in email, when to use them, and how to work with them safely at KAUST.
At a glance
If you’ve ever received an email with an Excel or Word file that did not open, or got a notice saying it was blocked because of macros, this is why.
Macros are automated instructions inside files. They can save time, reduce manual work, and power useful processes.
But they can also be used to run harmful code without you realizing it. That’s why KAUST blocks macro-enabled files in email by default.
No action is required unless you actively work with macro-enabled files.
A macro is a way to automate repetitive work inside a file.
Think of it like:
Common file types include:
.xlsm.docm.pptmMacros are widely used across business, research, and administration.
Common use cases include:
For example, instead of spending 20 minutes formatting a report every week, a macro can do it in seconds.
This is the part that usually causes confusion.
Macros can:
Email is one of the most common ways attackers deliver these files.
So the rule is simple: macros are allowed, but macro-enabled files coming through email are treated as high risk. This is a protective measure, not a restriction on your work.
You can safely use macros when they come from trusted and controlled sources.
Recommended approaches:
This keeps everything traceable, controlled, and secure.
Contact the IT Service Desk and provide the details so the file can be reviewed and you can be advised on the right next step.
Use the Report Phishing option in your mailbox.
This helps Information Security investigate and protect others if the email is malicious.
Avoid trying to work around the block or asking for the file to be resent through email.
Before opening a macro-enabled file, ask yourself:
If any answer is no, pause and double-check.
If you’d like to build your skills and use macros more effectively, LinkedIn Learning offers practical, easy-to-follow courses you can take at your own pace.
Good starting points:
Access to LinkedIn Learning is available to everyone at KAUST by the KAUST HR Department. If you need help accessing LinkedIn Learning, please contact the HR HelpDesk.
If you’re unsure how to handle a macro-enabled file: