23 April, 2026
| Activity | Details |
|---|---|
| Campus-Wide Network Upgrade | When Recurring daily, 7:00 PM to 11:30 PM Starting from Thursday, 23 April 2026 to Saturday, 30 May 2026 Impact Each building may experience a short outage (up to 20 minutes) affecting internet, Wi-Fi, IP phones, and connected systems. Fire alarm connectivity may also be briefly impacted in affected buildings.
Action Required Save your work in advance and plan for brief connectivity interruptions during the window. |
| Wi-Fi Edge Analytics Enablement | When Thursday, 23 April 2026, 5:00 PM to 6:00 PM
Impact This change will affect all Wi-Fi networks (SSIDs) across campus and residential areas.
You may experience a brief loss of Wi-Fi connectivity during the activity. Action Required If you experience a disconnect, simply reconnect and continue as normal. |
| Data Backup Services Maintenance (Atempo Lina) | When Thursday, 23 April 2026, 3:00 PM to Sunday, 26 April 2026, 10:00 AM
Impact Backup and restore services will be unavailable during the maintenance window.
Action Required Please avoid using backup services to back up or restore data during this time. We recommend planning any backup or restore activities before or after the maintenance window.
|
| Active Directory Infrastructure Upgrade | When Thursday, 23 April 2026, 9:00 PM to 1:00 AM Friday, 24 April 2026, 9:00 PM to 1:00 AM Impact You may experience intermittent login or authentication issues across KAUST systems.
Action Required Avoid accessing critical systems during this time where possible. If you experience issues, wait a few minutes and try again.
|
| GitLab Upgrade | When Thursday, 30 April 2026, 8:00 AM to 5:00 PM
Impact GitLab services will be offline (read only) during the upgrade.
Action Required Avoid performing critical work on GitLab during this time where possible.
|
| SAP Solution Manager and Related Services Maintenance | When Thursday, 23 April 2026, 9:00 PM to Friday, 24 April 2026, 1:00 AM
Impact The following services will be temporarily unavailable:
Action Required Avoid submitting requests or performing password resets during the maintenance window.
|
| Email Security Notification Update (Macros Blocked) | When Already in effect
Impact Community members now receive improved guidance when emails containing macro-enabled attachments are blocked. This update helps clarify why emails are blocked and what steps to take next.
Action Required No action required. Learn more here.
|
| Copilot Availability Change in Microsoft 365 Apps | When Already in effect
Impact Copilot is no longer available inside Word, Excel, PowerPoint, and OneNote unless you have a Microsoft 365 Copilot license.
This change is expected and part of a vendor update. It does not indicate an issue with your account or system. You may now see clearer distinctions such as:
Copilot features in Outlook for email and calendar remain available. Action Required |
