Planned IT maintenance includes a 30-minute KAUST sign-in maintenance window, IT Website maintenance, and ongoing network switch upgrades. Review the schedule and any action you may need to take.

Sharing a file takes seconds. Remembering who still has access months later is harder. OneDrive gives you simple ways to review what you have shared, who can access it, and whether that access is still needed.

Your monthly roundup from KAUST IT: the new IT Service Center, choosing the right Microsoft 365 scheduling tool, network upgrades, a macOS deadline, and how your feedback is shaping what comes next.

Need to manage shared events, team coverage, appointments, or reservations? Start with what you’re scheduling. Here’s a simple way to choose the Microsoft 365 tool that fits.

Tired of exchanging emails just to find a time that works? Microsoft Bookings lets KAUST colleagues and external contacts choose from the times you’re actually available, and it can also help teams manage appointments and shared resources.

Managing an on-call rotation, team coverage, or changing schedules? Microsoft Teams Shifts gives your team a shared view of who’s covering what, with tools for open shifts, swaps, availability, and schedule changes.

Need one place for your team’s meetings, deadlines, maintenance windows, or other shared events? A Microsoft 365 Group Calendar gives your team a shared calendar without relying on one person’s account.

The KAUST IT Website will undergo maintenance on Tuesday, 6 October, from 9:00 AM to 12:00 PM. No downtime is expected, but the website may be slower than usual during this time.

Security patches will be applied to the KAUST VPN service on Monday, 21 September 2026, from 6:00 PM to 10:00 PM. No downtime is expected.

Need to collect documents, photos, forms, or other files from colleagues or external partners? Before asking everyone to email you an attachment, choose the right tool for what you’re collecting and remember to clean up when the work is done.

If your Mac is running macOS Sonoma 14 or earlier, you’ll need to upgrade by October 31, 2026. Here’s how to check your version and upgrade your Mac.

Planned maintenance from 17 September affects Wi-Fi, internet access, calling services, VITA, and licensed applications. Review the schedule and plan ahead.

VITA, the IT chatbot, is available again on the IT website.

The IT website is available again. The chatbot has been temporarily disabled while we address the underlying issue.

We're currently experiencing an issue with the IT website at it.kaust.edu.sa. Our team is working to restore the service as soon as possible, and we will share updates as they become available.

Outlook keeps picking up small features that can save time, simplify meetings, and make a busy inbox easier to manage. Here are six worth knowing about, including where they are available.

Several maintenance activities are planned between 10 and 18 September. MyPassword and SAP Analytics Cloud reports will be briefly unavailable, internet connectivity may see short intermittent drops, and licensed applications and Windows server services will be offline overnight on 17 September.

Network and internet connectivity in the Racquet Club residential area has been restored following a brief power outage on the evening of September 8.

The infrastructure issue affecting several IT services has been resolved. Scientific applications that rely on the central licensing service are now working normally.

We are currently experiencing an infrastructure issue affecting several IT services. The main impact to the Community is on scientific applications that rely on the central licensing service.