Start a Call

There are two main ways to make a call in Webex.

If you know the number

Step 1: Go to the Calling section.

Step 2: Enter the phone number in the dialpad and click one of the green call buttons.

Making a call using the dialpad

Figure 1: Making a call using the dialpad

If you know the person but not the number

Step 1: Click the Search field.

Step 2: Start typing the name of the person or space you want to call.

Step 3: Select the correct name from the results list.

Step 4: Click the Call icon next to the contact name or in the top-right corner of the space.

Making a call using search

Figure 2: Making a call using search

Answer a Call

When you receive a call, a popup notification will appear with the following options:

  • Answer: Take the call.
  • Decline: Dismiss the call if you cannot answer.
  • Message: Respond with a chat message instead.

Incoming call popup

Figure 3: Incoming call notification

View Call History

Go to the Calling section to review your recent activity.

  • All: View all calls.
  • Missed: View only missed calls.

You can return a call directly from the call history list by selecting the contact or number.

View call history

Figure 4: Calling from call history