Use this guide to get started with Webex Softphone at KAUST. You will find quick links to key topics below, followed by step-by-step instructions to download, install, and sign in.

Download & Install Webex

Step 1

If you are using a KAUST-issued computer, install Webex from the KAUST Software Center (Windows) or Self Service (macOS). If you are using a personal device, download Webex from the Webex downloads page.

Step 2

Download Webex for Windows or Mac. You can also scan the QR code from an iPhone, iPad, or Android device to download it from the Webex downloads page.

Step 3

Enter your work email address, then sign in using KAUST Single Sign-On with your KAUST username and password. Webex may prompt you to sign in again for the phone service. If you are off campus, you will be prompted for DUO two-factor authentication.

If you experience issues while on a private Wi-Fi network in the KAUST residential area, please review the FAQ.

The application is ready to use. You can now place and receive calls, search the university directory, chat, and share files.