Click the button above, then choose "Save as PDF" or "Print" in your browser's print window. This allows you to save a copy of this guide for offline use or reference.
Welcome to KAUST. As a student, you will use a range of digital tools to support your studies, research, communication, and collaboration. This guide will walk you through how to get started with your email, access learning platforms, store and share files, and get help when you need it.
Your official KAUST email is hosted on Gmail through Google Workspace.
If you need support or have questions about any technology service at KAUST, contact the IT Service Desk.
For remote desktop troubleshooting, use TeamViewer Quick Support. No installation or admin rights required:
DUO is required for secure login to KAUST systems. Set it up before accessing services like VPN or Microsoft 365.
If you are off campus or using a 4G connection, use VPN to access KAUST internal services.
Important Update: Effective Monday, 29 September 2025, the Cisco AnyConnect client has been replaced with Cisco Secure Client.
If you have not updated yet, visit vpn.kaust.edu.sa. On first connection, the new client will automatically install, remove AnyConnect, and configure your device. Use Cisco Secure Client for all future KAUST VPN connections.
Newly issued KAUST laptops and desktops come with Cisco Secure Client pre-installed. The client is also available in Windows Software Center and macOS Self Service.
On personal devices, log in to vpn.kaust.edu.sa and follow the on-screen instructions. The new client installs automatically on first connection.
Blackboard is used for assignments, course content, grades, and announcements.
Research Computing provides access to high-performance computing environments, data storage, and analysis tools.
Students can access powerful physical and virtual workstations for scientific work.
Each student receives 50 GB of cloud storage. Files are automatically backed up and accessible from any device.
Use SharePoint to collaborate with teams or access department documents and shared spaces.
Microsoft 365 includes Word, Excel, PowerPoint, Teams, and more.
Use Gmail, Drive, Docs, Sheets, Slides, and Meet.
For additional application guides and training materials, visit KAUST IT Training.
Use Webex to make and receive calls using your KAUST phone extension on your computer or mobile device.
For more tutorials, training materials, and updates, visit the KAUST IT Website.
