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Welcome aboard

Welcome to KAUST.
Let's get you set up.

Your KAUST account is created as part of your enrollment. In about ten minutes you'll be signed in, secured, and connected to everything you need for your studies and research.

This guide is for KAUST MS and PhD students. Faculty or staff member? We have a guide made just for you. Open the Faculty & Researchers guide or the Staff guide.

About 10 minutes, start to finish
Phase 0

Your account, set up as you join

Your KAUST account is created as part of your enrollment through Admissions and Student Affairs. You will be walked through getting set up at new student orientation, so everything below is here whenever you need it.

Your account is created for you

Admissions and Student Affairs set up your KAUST username as part of enrollment.

Set your password

Create it at mypassword.kaust.edu.sa once your account is ready.

Enroll in DUO

Two-step verification protects your account on every sign-in.

Walked through at orientation

New student orientation covers account setup, so you are never figuring it out alone.

Something not working, or not sure where to start? Contact IT and we will help you get set up.

Phase 1

Your first 10 minutes

Five quick steps and you are operational. Tick each one as you go, and watch the ring fill up.

0percent

0 of 5 done

Any order works. We will be right here.

You are set up. Welcome to KAUST.
STEP 01

Set your KAUST password

Use the username created for you during enrollment.

Go to mypassword.kaust.edu.sa, enter your KAUST username, and create a strong password you will remember.

Cannot sign in yet? Contact IT and we will check your account.
STEP 02

Set up DUO two-step verification

It protects your account on every sign-in.

Install the DUO Mobile app, then follow the enrollment prompts to link your account.

DUO is required on every sign-in, even when you are not on VPN. It is what keeps your access and KAUST data safe.
Need a hand enrolling? Contact IT and we will walk you through it.
STEP 03

Sign in to your email

Your KAUST email is on Gmail.

Your KAUST email is on Gmail through Google Workspace. Go to mail.google.com, sign in with your full KAUST email address and password, then approve the DUO prompt.

STEP 04

Connect to campus WiFi

Get online the moment you arrive.

On campus, select the KAUST wireless network and sign in with your KAUST credentials.

STEP 05

Open your Google Workspace tools

Get into Drive, Docs, and Meet and start working.

Sign in to drive.google.com with your KAUST account to reach Drive, Docs, Sheets, Slides, and Meet. Microsoft 365 is also available to you at portal.office.com.

Phase 2

Then, settle in this week

No rush. Open what is useful when you need it. Each tool links to a deeper guide.

Blackboard Ultra is where your courses live: assignments, grades, announcements, and course materials. It works from anywhere, no VPN needed. For virtual class sessions, your instructor may use Blackboard Collaborate inside the course or any video platform available to you. Assignment submissions, including Turnitin, are handled inside Blackboard.

  • Google Workspace is your primary suite: Drive, Docs, Sheets, Slides, and Meet. Google Drive gives you 100 GB shared across Gmail and Drive.
  • OneDrive (25 GB, can be increased to 50 GB) for your personal KAUST files and drafts.
  • SharePoint for work you share with your PI and teammates. Everyone edits one shared version, so there is no chasing the latest copy.
  • Microsoft 365 apps (Word, Excel, PowerPoint, Teams) are also available at portal.office.com.
Simple rule: Google Drive and OneDrive are my files. SharePoint is our files.
Using a personal device?

You can install the Google and Microsoft 365 apps on a personal phone or computer and sign in with your KAUST account, so you stay reachable and skip a personal subscription. Keep your KAUST work in KAUST storage though: Google Drive, OneDrive, or SharePoint, not scattered across personal devices. When your time at KAUST ends, access ends with it.

KAUST supports four video platforms. All work remotely, all use your KAUST sign-in. Use whichever suits the session and the people in it.

  • Microsoft Teams
  • Cisco Webex
  • Zoom
  • Google Meet

For class sessions, your instructor may run things through Blackboard Collaborate or one of the platforms above.

Your KAUST device comes with the essentials pre-installed. For anything else approved, use Software Center (Windows) or Self Service+ (macOS), no admin rights required. Even free tools like Zoom and Chrome go through here.

On a personal device, sign in with your KAUST account to install the Google and Microsoft 365 apps.

The Software Catalog holds additional software beyond what is already on your machine.

Most core tools work from anywhere without VPN. You need the KAUST VPN only for internal systems, lab resources, and network drives.

  • No VPN needed: KAUST Portal, Microsoft 365, Blackboard, Google Workspace, Webex, Zoom, the Library, and password reset.
  • VPN required: lab servers and instruments, Remote Scientific Workstations, network drives, and the IT Service Desk portal.
  • VPN: already installed on KAUST devices, or available in Self Service+ and Software Center. On a personal device, go to vpn.kaust.edu.sa, select the Students group, and the client installs on first connection.
  • Single Sign-On lets one KAUST login reach many systems.

KAUST runs a campus-wide secure printing service. Send a job from your device and release it at any participating printer with your badge.

If your research involves high-performance computing, cluster environments, or scientific workstations, KAUST IT supports you.

  • Remote Scientific Workstations give you remote desktop access to a powerful KAUST workstation for scientific work. VPN required.
  • KAUST GitLab at gitlab.kaust.edu.sa for version control and code collaboration.
  • KAUST Library research databases at library.kaust.edu.sa. Off campus, sign in with your KAUST credentials, no VPN needed.

Procuring high-performance GPUs or export-sensitive hardware for your research? Review the approval process before you order, so nothing is held up at customs or purchasing.

For large or protected research datasets, DataWaha and Secure DataWaha provide dedicated research storage.

KAUSTCentral is the community super app: your Digital KAUST ID, bus routes and parking, the campus directory, dining, events, and community services, all in one place.

Phase 3

Your toolkit at a glance

What you have as a KAUST student, in one quick reference.

Your email
Gmail, through Google Workspace  mail.google.com
Cloud storage
100 GB Google Drive, plus 25 GB OneDrive (up to 50 GB) and SharePoint for shared work
Productivity suite
Google Workspace (Docs, Sheets, Slides, Meet), plus Microsoft 365 (Teams, Word, Excel, PowerPoint)
Learning
Blackboard Ultra  kaust.blackboard.com
Meetings
Microsoft Teams, Cisco Webex, Zoom, Google Meet
Research and library
Remote Scientific Workstations and the KAUST Library
Off-campus access
Cisco Secure Client VPN for internal and lab systems
Phase 4

Stay secure, without the headache

A few habits keep you and KAUST safe. Most of it runs quietly in the background.

DUO every time

Approve the prompt on every sign-in, on or off VPN. Set up a backup method so you are never locked out.

Lock and protect

Lock your device when you step away, and never share your password with anyone.

Spot phishing

Unexpected login prompts or urgent requests? If it feels off, contact IT before you click.

Antivirus, handled

On a KAUST-managed device, antivirus is installed and updated for you. On a personal device, it is yours to manage.

Phase 5

Stay in the loop

Know what is changing before it affects you.

IT Alerts and updates

  • IT Alerts is where current and upcoming maintenance lives, along with any active outage.
  • We email you when a planned change is likely to affect you, and again if a service or system goes down.
  • Curious how change is reviewed? The Change Advisory Board is where scheduled maintenance is approved before it reaches IT Alerts.
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Read #InsideIT

Stories, tips, and what we are building, written by the people behind KAUST IT. Worth a bookmark.

Read the blog
Phase 6

Help, any time, from anywhere

You are never on your own. Head to the Contact Us page for every way to reach us.

Welcome to KAUST.

You are set up, you are supported, and we are glad you are here.