The KAUST Information Technology and Information Security departments would like to address an upcoming change to our antivirus protection software on all KAUST devices and personal devices.

During September we are consolidating to a single antivirus for KAUST-provided devices. The previous antivirus will be removed from both KAUST-managed devices and from the personal devices of anyone who chose to install the complimentary license from the IT website.

What do you need to do?

KAUST-managed devices: The previous antivirus will be removed automatically, and no action is needed from you. These devices remain protected throughout.

Personal devices: If you installed the complimentary antivirus from the IT website, its removal will start in groups during September 2024, targeting all personal devices by September 30, 2024. You do not need to do anything for the removal itself. KAUST IT will take care of it. To stay protected, please ensure you install a new antivirus on your personal devices before September 30, 2024.

As additional features are activated on KAUST-managed devices, you may notice a new icon appear in the taskbar area at the bottom right of your screen on Windows devices.

To keep up with updates on this change, visit antivirus.kaust.edu.sa

For further information or assistance, please contact the IT Service Center on 910 or 012-8080910, or visit our walk-in support desk during business hours. You can also log a ticket using our virtual assistant VITA at vita.kaust.edu.sa.

Thank you for your cooperation.

KAUST IT
it.kaust.edu.sa
We make IT happen!