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IT Alert - Service Restored: - Some SharePoint Online Excel Files May Not Open in Excel for the Web

16 June, 2026

KAUST Community,
Microsoft has confirmed that the issue affecting SharePoint Online and Excel for the web has been resolved.
Resolution Excel files stored in SharePoint Online should now open normally in Excel for the web.
What you should do If you continue to experience issues opening Excel files from SharePoint Online, please contact the IT Service Desk for assistance.
Thank you for your patience and understanding.

KAUST IT
it.kaust.edu.sa