09 July, 2026
KAUST Community,
If you use the Parallels Client on a Windows device to access KAUST applications, you may receive a notification advising that a newer version of the client is available.
Action Required: Do Not Update the Parallels Client
This advisory applies to Windows devices only. Installing the latest Parallels Client update on Windows will prevent you from signing in and accessing your published KAUST applications.
macOS users are not affected and may disregard this advisory.
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If you receive the update prompt shown below, please select Cancel and continue using your current version of the Parallels Client.
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KAUST IT is working with the vendor to resolve this issue. We will let you know as soon as it is safe to install the updated version.
| Already updated? If you have already installed the update on a Windows device and are unable to sign in, you can reinstall the supported version of the Parallels Client from Software Center on your KAUST IT-managed device. For step-by-step instructions, visit: Installing Software on Your KAUST Device |
Thank you for your cooperation.
KAUST IT
it.kaust.edu.sa
