When

Thursday, 8 October 2026, 7:00 PM to 7:30 PM

Impact

For 30 minutes, you will not be able to sign in to KAUST systems that use Single Sign-On (SSO).

If you are already signed in, you can continue working normally. You will not be signed out.

Action Required

If you plan to work during this time, sign in to any KAUST systems you need before 7:00 PM.

If you are not signed in before the maintenance begins, you will need to wait until approximately 7:30 PM to sign in.

When

Tuesday, 6 October 2026, 9:00 AM to 12:00 PM

Impact

The IT Website will remain available, but pages may load more slowly than usual during the maintenance.

Action Required

No action is required. You can continue to use the IT Website as normal.

When

Residential areas: Wednesday, 30 September to Thursday, 1 October 2026, 9:00 AM to 5:00 PM daily

Campus areas (phase 1): Thursday, 8 October 2026, 7:00 PM to 11:59 PM, then Friday, 9 October to Saturday, 10 October 2026, 10:00 AM to 3:00 PM daily

Campus areas (phase 2): Thursday, 15 October 2026, 7:00 PM to 11:59 PM, then Friday, 16 October to Saturday, 17 October 2026, 10:00 AM to 3:00 PM daily

Impact

Network connections in affected areas may be temporarily unavailable while each network switch is upgraded.

Action Required

No action is required. Your connection will return automatically once the upgrade is complete.

If your connection has not returned after 30 minutes, please contact the IT Service Desk.