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The KAUST Information Technology Department blog

Stay Connected: Leveraging the KAUST Softphone for Flexibility

09 July, 2025

Imagine this: You're traveling to an exciting international conference, working from a cozy café, or simply lounging at home, but your office calls still find you. Sounds ideal, right? With the KAUST Business Softphone, this scenario isn't just possible, it's easy.

So, What's a Softphone Anyway?

Think of the KAUST Softphone as your desk phone's digital twin. It transforms your laptop, desktop, or mobile phone into your KAUST desk phone, keeping you connected no matter where you choose to work. You can even answer a business call while sipping a cappuccino in a café halfway across the world!

Goodbye Roaming Charges, Hello Flexibility!

One of the biggest perks of using the Softphone is avoiding expensive international roaming charges. Because it operates through your internet connection, making and receiving calls from your KAUST number abroad won't rack up extra fees. Here's how the Softphone enhances your work-life:

  • Stay Professional: Calls made from the Softphone display your official KAUST number, ensuring you maintain a consistent professional image.
  • Ultimate Convenience: Seamlessly switch between devices; your contacts, call logs, and voicemail travel with you.
  • Cost-Efficiency: Say goodbye to surprise charges when you're working from another country.

Quick and Easy Setup

Setting up the KAUST Softphone is simple and takes just a few minutes:

  1. Download Cisco Webex: Available for Windows, Mac, Android, or iOS. Click here to download.
  2. Sign In: Use your KAUST credentials to activate your phone extension.
  3. Start Talking: Instantly make and receive calls from your digital desk phone anywhere there's internet!

Level Up Your Softphone Experience

Want to explore further? KAUST has got your back with useful guides and resources:

Embrace flexibility, save money, and never miss a beat, no matter where work (or life) takes you!