10 June, 2026
KAUST Community,
The following maintenance activities are planned to keep KAUST IT’s services reliable and performing well. Please review the schedule and expected impacts below.
| Activity | Details | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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| KAUST Maps (ArcGIS) Upgrade and Enhancement | When Thursday, 11 June 2026 Impact Informational only. maps.kaust.edu.sa (ArcGIS) will undergo a scheduled upgrade and enhancement. No service downtime is expected during this window. Action Required No action required. KAUST Maps will remain fully accessible throughout this activity. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| KAUST Portal Services (SAP Maintenance) | When Sunday, 14 June 2026 Impact SAP services may be unavailable during the maintenance window. Action Required For additional details regarding affected services, please refer to the related maintenance notice. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Application License Server Patching | When Thursday, 18 June 2026, 8:00 PM – Friday, 19 June 2026, 6:00 AM Impact Licensed applications that rely on the Application License Server will not be accessible during the maintenance window. Action Required Save your work and close any affected licensed applications before 8:00 PM. Do not open or launch these applications during the maintenance window. Affected Applications
If you are planning time-sensitive work, save your progress early and avoid launching licensed tools during this window. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Enterprise Windows Server Security Update | When Thursday, 18 June 2026, 8:00 PM – Friday, 19 June 2026, 6:00 AM Impact Services hosted on Windows Servers may experience brief interruptions during the security patching cycle. Action Required Save your work and, where possible, avoid accessing server-hosted resources during this window. |
Need help?
Contact the IT Service Desk at 910 or 012-808-0910, or visit the walk-in support desk during business hours.
You can also log a ticket using our virtual assistant, VITA, at vita.kaust.edu.sa.
We appreciate your understanding as we continue improving KAUST IT’s services.
KAUST IT
it.kaust.edu.sa
