Scheduled maintenance will take place on Thursday, February 8, which may result in brief, intermittent interruptions to KAUST websites, login services, and internet connectivity. Please review the details below for timing and expected impact.

Update the Duo Mobile app on your iOS or Android device before February 2, 2026 to avoid authentication issues. Unsupported devices will need to be replaced.

An update has been made to Microsoft 365 licensing at KAUST. No action is required at this time, and access to Microsoft 365 services remains unchanged.

Urgent maintenance is scheduled for KAUST VPN services today. During the maintenance window, intermittent VPN connectivity disruptions may occur.

Several campus-wide network upgrades are scheduled, which may result in brief interruptions to internet, Wi-Fi, VPN, and related services. Please review the maintenance schedule and plan accordingly.

The intermittent issue impacting video conferencing services earlier today has been resolved. Conference room video conferencing is now fully operational.

IT will perform urgent maintenance on the datacenter firewalls today. A brief interruption to datacenter services may be experienced during the maintenance window.

Scheduled maintenance will take place across several KAUST IT systems, including VMS, SAP, Sitefinity websites, GIS Maps, and Windows devices. Please review the planned schedule and impacts to avoid any disruption.

KAUST VMS will be unavailable on December 11 from 8 PM to December 12 at 8 AM, causing delays at the gates and preventing new business visit requests. Community members should carry their KAUST ID, submit visit requests in advance, and expect manual processing during the maintenance window.

KAUST IT will perform essential maintenance on the datacenter firewalls today to ensure continued network stability.

Whether you are flying home, exploring new places, or working remotely, a few small steps can help ensure your KAUST access stays secure and reliable while you are away.

Upcoming maintenance may affect connectivity and access to several IT services on December 4 and 7. See what’s impacted and when.

Microsoft Teams now lets you annotate directly on your shared screen. Here’s how to enable it and use it to make meetings and walkthroughs more engaging.

When colleagues move to new roles, their SharePoint and Teams permissions often follow them. This article explains why cleaning up access is essential for protecting team documents, preventing accidental data loss, and keeping collaboration running smoothly.

Learn how to structure your files, manage permissions, sync SharePoint libraries, and use OneDrive and Teams the right way. This guide brings together best practices to help you avoid common issues and collaborate more effectively across KAUST.

DUO is required for secure access to KAUST systems whether you are on campus, at home, or traveling. This article explains why it matters and provides important reminders for both current members of our community and new joiners.

A friendly guide to the operating systems supported at KAUST, why staying updated is essential, and how it keeps your device secure, reliable, and ready for work, research, and everything in between.

Learn how KAUST IT reviews, schedules, and communicates technology changes through the weekly CAB process and IT Alerts to keep the community informed and minimize disruption.

KAUST IT has resolved the issue affecting the Palms residential network area. Home phone and network connectivity services are now operating normally with no further impact expected.

KAUST IT is investigating a potential issue affecting the Palms residential network area. Residents may experience temporary slowness or disturbances with home phone and network connectivity while the team works to restore normal service.