Normal access to the Task Center in the KAUST Portal has been restored. You may now access all functions as usual.

Some community members may experience intermittent access issues when using the Task Center in the KAUST Portal. The IT team is investigating and working to restore normal service as soon as possible.

We are performing a network maintenance activity that will impact several buildings on campus; please review for complete details.

Access to KAUST applications that require login with KAUST credentials (Single Sign-On) has now been fully restored.

Access to KAUST applications that require Single Sign-On (SSO) is currently unavailable. IT teams are working to restore access as quickly as possible.

Planned maintenance will take place on Thursday, 2 October 2025, affecting selected SAP services and causing a brief internet interruption during the Palo Alto firewall upgrade. Please review the details and plan your work accordingly.

Normal access to Task Center approvals on the KAUST Portal has now been restored. You may resume approving requests directly in Task Center.

Some approvals in Task Center are currently impacted. Our IT teams are working to restore the service as soon as possible.

Normal access to the Conference Room Booking service on the KAUST Portal has been restored.

The Conference Room Booking service on the KAUST Portal is currently unavailable. Our IT teams are working to restore the service as soon as possible.

KAUST IT is upgrading the VPN client from Cisco AnyConnect to KAUST VPN Secure Client starting 29 September 2025. A Unified Communications SSL certificate renewal will also take place on 26 September, causing brief disruptions for WebEx SoftPhone, video conferencing, Teams, and Zoom. Community members are also advised not to upgrade to macOS Tahoe, as it is still in testing and not officially supported.

Starting 29 September 2025, the Cisco AnyConnect VPN will automatically upgrade to the new KAUST VPN Secure Client. The way you connect remains the same, but we recommend updating before you travel and testing your connection.

In the office, working remotely, or enjoying some vacation time? Make it easy for colleagues to know your availability by setting your Microsoft Teams status, turning on Outlook automatic replies, or using Gmail’s vacation responder. A few quick updates keep the KAUST community connected and help avoid those “Are you around?” messages.

Copilot Chat is now live in the Microsoft 365 portal for the KAUST Community. Explore how this AI-powered assistant can help streamline your work, while remembering to use caution when sharing sensitive or confidential information and carefully review any AI-generated outputs.

Normal access to the KAUST Portal (portal.kaust.edu.sa) has now been restored. You may resume normal operations on the KAUST Portal and its applications.

SAP is currently experiencing a degradation in their cloud services that is impacting several customers, including KAUST. As a result, the KAUST Portal (portal.kaust.edu.sa) is affected. Applications accessed through the portal may be slower than usual or temporarily unavailable.

It is tempting to add shortcuts from SharePoint libraries into OneDrive to keep everything in one place. It looks convenient, but it often creates problems with the OneDrive desktop app.

Several IT maintenance activities are scheduled, including a campus network upgrade, application license server maintenance, and upcoming building-specific network upgrades. Expect short service interruptions, please review the details and plan ahead to avoid disruptions.

Third-party apps can improve productivity, but they also introduce risk if they capture meeting audio, messages, calendar data, or files.

The IT Department is pleased to announce a new series of IT Training Academy courses designed to help you work more effectively.