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14 August, 2025

Service Restored – Mobily Business Line Roaming Bundle Activation via SMS

The issue affecting Mobily business lines has been resolved. You can now once again activate data roaming bundles by sending the appropriate code via SMS to 901.

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14 August, 2025

A New Look for Microsoft 365, Now Featuring Copilot

Microsoft has redesigned the Microsoft 365 landing page, now featuring Copilot front and center. Learn the differences between Standard Copilot, Copilot Pro, Copilot Chat, and the upcoming Copilot 365 at KAUST, and understand when it is safe to use each one.

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14 August, 2025

Connectivity Restored in Campus Residential Areas

Network connectivity has now been restored in the affected residential areas. Both wired and wireless network services are back online.

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14 August, 2025

Network Connectivity Issues in Residential Areas

We are currently experiencing network connectivity issues affecting both wired and wireless services in some residential areas on campus. Impacted homes may be unable to connect to the KAUST Network.

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13 August, 2025

Meet Your Webex AI Assistant

Discover how the Cisco AI Assistant, built directly into Webex and included in your KAUST license, can help you stay focused, save time, and get more from your meetings and collaborations.

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11 August, 2025

Reminder to upgrade to Windows 11 before Windows 10 support ends

Microsoft will end support for Windows 10 on October 14, 2025. After this date, Windows 10 devices will no longer receive security updates or may not connect securely to the KAUST network.

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07 August, 2025

Build a website without needing tech skills

Need a website for your department, conference, or research project? Sitefinity makes it easy to build and manage your own KAUST-branded site, no tech skills required. Learn what’s possible and how to get started.

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06 August, 2025

Reminder: Windows Compatibility with Apple M-Chip Devices

Planning to upgrade your Mac device? Remember, Apple’s M-chip no longer supports Windows. Discover how to smoothly transition, stay secure, and keep your device up to date.

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05 August, 2025

Sync or Swim: Mastering OneDrive and SharePoint at KAUST

Is syncing your files feeling more complicated than it should? This quick, friendly guide clarifies everything you need to know about OneDrive and SharePoint at KAUST, making collaboration seamless.

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30 July, 2025

Less Juggling, More Doing: Streamline Your Work with Planner, To Do, and Approvals in Microsoft Teams

Juggling tasks across email, meetings, and memory? Discover how KAUST teams are using Planner, To Do, and Approvals in Microsoft Teams to simplify project coordination, stay organized, and get more done, all in one place.

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29 July, 2025

One Version, One Space: Smarter File Sharing at KAUST with Microsoft Teams, OneDrive, and SharePoint

Tired of email attachments and file confusion? Learn how Microsoft Teams, OneDrive, and SharePoint are making file sharing at KAUST faster, safer, and more collaborative. This article walks through real examples of how teams across campus are simplifying their work with one shared space.

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28 July, 2025

From Chaos to Clarity: How Channels and Chats in Microsoft Teams Are Transforming Collaboration at KAUST

Discover how Microsoft Teams Channels and Chats are helping the KAUST community stay organized, collaborate more effectively, and reduce email overload. Whether you’re teaching, researching, or running operations, this article shows how Teams keeps everyone connected in one place.

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31 July, 2025

Planned Maintenance - KAUST Systems Maintenance

SAP systems may experience brief slowness on August 3. Please review the details and plan accordingly to minimize disruption.

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29 July, 2025

Reminder: KAUST Visitors Management System (VMS) Maintenance – July 29–30

The KAUST Visitors Management System (VMS) will be offline tonight from 10:00 PM to 4:00 AM. Gate delays expected.

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29 July, 2025

Service Restored – Task Center and Inbox on KAUST Portal

The Task Center and Inbox services on the KAUST Portal have now been fully restored.

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29 July, 2025

Task Center and Inbox Temporarily Unavailable on KAUST Portal

Task Center and Inbox services on the KAUST Portal are currently unavailable.

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24 July, 2025

3 Must-Have Apps That Make Life Easier at KAUST!

Simplify your day at KAUST with three essential apps: streamline HR tasks with Success Factors, effortlessly manage travel expenses with Concur, and easily access departmental services through Business Apps. Your productivity boost is just a tap away!

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24 July, 2025

Planned Maintenance - KAUST Visitors Management System (VMS), Software Application License Server Maintenance, Network Switch Upgrade in Residential Areas, and SAP Systems Maintenance

This week’s IT maintenance includes scheduled downtime for the Visitors Management System (VMS) from July 29 to 30, license server maintenance affecting key applications on July 24 to 25, and a network switch upgrade in residential areas from July 28 to 31 that may cause a brief 10 to 15 minute outage. Additionally, SAP systems may experience brief slowness on July 20. Please review the details and plan accordingly to minimize disruption.

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23 July, 2025

Connectivity Restored in Campus Residential Areas

Network connectivity has now been restored in the affected residential areas. Both wired and wireless network services are back online.

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22 July, 2025

Network Connectivity Issues in Residential Areas

We are currently experiencing network connectivity issues affecting both wired and wireless services in some residential areas on campus. Impacted homes may be unable to connect to the KAUST Network.

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