The Visitors Management System (VMS) will be unavailable July 29, 10 PM to July 30, 4 AM. Plan ahead for visitor access.

Mobily is facing a nationwide issue preventing activation or deactivation of roaming and data packages via SMS (901) for all business lines, including KAUST. Until resolved, users should contact KAUST IT via phone, in person, or through the VITA chatbot for assistance. KAUST IT is monitoring the situation and will provide updates.

Scheduled maintenance will affect licensed software access on 24–25 July, and SAP-related systems may experience brief slowness on 20 July. Please review the impact and recommended actions to avoid service interruptions.

The KAUST Portal (portal.kaust.edu.sa) service has been fully restored, after the brief service degradation communicated earlier this afternoon.

We are currently experiencing a service degradation affecting the KAUST Portal (portal.kaust.edu.sa). You may be unable to access the site at this time.

KAUST IT will perform planned maintenance that includes a routine security update to the system supporting the Visitor Management System (VMS). Gate access and campus operations will not be affected.

The KAUST Softphone transforms your laptop, desktop, or mobile device into your desk phone, letting you seamlessly make and receive calls from anywhere without roaming fees. Integrated with Cisco Webex, it keeps your official KAUST number consistent, enhancing convenience, professionalism, and productivity for remote or traveling staff.

Make your meetings more interactive and your audience more engaged. With Slido or Microsoft Forms, you can ask questions, run polls, or gather feedback in real time, whether your session is in person, hybrid, or online. Choose the tool that fits your setting and bring your next lecture, meeting, or event to life.

Stop sending outdated attachments and start sharing smarter. With OneDrive, SharePoint, or Google Drive, you can control who sees your files, keep everyone on the same version, and update content anytime. Use “Specific people” to keep your data secure, and always check your sharing settings before you hit send.

Microsoft Lists is a simple yet powerful tool available to everyone at KAUST. Whether you are a student organizing a project, a staff member managing requests, or a faculty member tracking research data, Lists helps you stay organized and work better with your team. It is easy to use, works across Microsoft 365, and is much more flexible than a spreadsheet.

Microsoft Lists is a simple yet powerful tool in Microsoft 365 that helps students, staff, and faculty at KAUST organize, track, and manage information more efficiently than Excel. With flexible views, smart fields, and built-in collaboration through SharePoint and Teams, it’s ideal for both personal use and team-based projects.

Video is a powerful way to teach, explain, and stay connected across the academic, business, and research communities at KAUST. Whether you’re sharing a quick update, delivering a recorded lecture, or walking someone through a process, video helps you communicate more clearly and save time. Tools are available to all KAUST users with your login.

This article introduces Microsoft Loop, a real-time collaboration tool available in Microsoft 365 at KAUST. It explains how to use Loop components in Teams, Outlook, Word, and Whiteboard, highlights practical use cases, and shares access links for desktop and mobile.

This article explains the key differences between Microsoft’s free Copilot, Copilot Chat, and Copilot for Microsoft 365, including features, access requirements, and availability at KAUST. It also outlines how to responsibly use AI tools and provides guidance on how to access Copilot using a personal Microsoft account.

KAUST IT will apply Microsoft’s June 2025 security updates as part of routine maintenance. You may be prompted to restart your computer to complete the update.

Formstack users at KAUST are now required to enable Two-Factor Authentication (2FA) to enhance account security. Users are also reminded to delete unused forms and submissions to help manage storage limits and avoid additional license costs. Learn how to stay compliant and optimize your Formstack usage.

To prevent data loss and protect your files, KAUST IT is taking steps to restrict the syncing of personal OneDrive accounts on KAUST-managed devices. Learn what’s changing, what actions to take, and how to avoid accidental merging of your KAUST and personal data.

Microsoft apps like Whiteboard, Excel, and Outlook are moving to the new cloud.microsoft domain. No action is needed, existing links will continue to work automatically.

We would like to inform you of a global issue currently affecting GPS-based time and location synchronization on some devices worldwide.

KAUST IT will be performing scheduled system maintenance in alignment with SAP’s global upgrade over the next two months.