In alignment with the university’s sustainability and optimization goals, the IT department is introducing a Green Printing Program to upgrade old printers with new, energy-efficient multi-functional printers. The rollout will commence immediately following the announcement.

As part of our ongoing commitment to delivering better services to you, and in recognition of the recent changes to our SAP systems (KAUST Portal, HR Connect, and SAP Ariba), we invite you to join us and learn more at our Pop-Up Service Desk.

KAUST IT is excited to announce the launch of Uni-Fi, our new state-of-the-art wireless connectivity service. Uni-Fi is more than just Wi-Fi; it is an intelligent infrastructure designed to enhance your digitally connected lives within our university campus.

Microsoft has announced the End of Support for Windows 10 will be on the 14 of October 2025. With support ending, services such as security patches and regular software updates will be discontinued. KAUST IT recommends that you upgrade your devices to Windows 11.

KAUST IT Training Academy is excited to announce a round of courses for various IT systems; these courses are available to anyone with a KAUST account.

KAUST IT Training Academy is excited to announce a round of courses for various IT systems; these courses are available to anyone with a KAUST account.

KAUST IT Training Academy is excited to announce a round of courses for various IT systems; these courses are available to anyone with a KAUST account.

The Spine Auditoriums, located between buildings 2 & 3 and 4 & 5, have undergone a remarkable transformation with cutting-edge AV/IT technologies.

KAUST IT Training Academy is excited to announce a round of courses for various IT systems; these courses are available to anyone with a KAUST account.

KAUST IT Training Academy is excited to announce a round of courses for various IT systems; these courses are available to anyone with a KAUST account.

Microsoft has announced that Windows 10 will no longer be supported with any security updates or technical support after October 14, 2025. KAUST IT recommends that all supported systems should be upgraded before the end-of-life date to Microsoft Windows 11.

As a follow-up to the IT Alert sent earlier today about the recently discovered ‘zero-day’ vulnerability in Microsoft Outlook, the Information Security Office would like to advice KAUST community members to apply updates to devices running Microsoft Outlook as soon as possible, since the vulnerability is being exploited in the wild.

KAUST IT Training Academy is excited to announce a round of courses for various IT systems; these courses are available to anyone with a KAUST account.

Robotic Process Automation (RPA) pilot using Automation Anywhere platform has been conducted in KAUST where 9 RPA BOTs were deployed in Finance, Procurement and HR which have automated 10s of thousands of Records/Transactions and helped save 100s of productive hours over the past ~1.5 years.

We would like to follow up on our IT Alert regarding Outlook profile pictures being incorrectly displayed with photos of other colleagues.

MacOS Catalina (10.15) will no longer be supported by Apple with any future updates and security patches after the release of macOS Ventura which is expected to happen in October 2022. To prepare for this change, the KAUST IT Department is requesting you to proceed with upgrading your Apple computers to the current latest macOS (Monterey).

The IT Training Academy is excited to another round of courses that cover the Power Platform, this will cover the basics and introduce attendees to use cases within the platform such application building, automation, and much more.

Have you ever wondered what makes your calls to our community call centers work? What technology makes the 959 or 910 numbers always available? We recently had the opportunity to gain some insight into the technology and challenges around the platform enabling our call centers, as we aimed to update the infrastructure to its latest version, packed with new capabilities to enhance your user experience.

Article written by: Luis Goiriz | September 11, 2022

IT is excited to offer a deep dive into the various technologies available to support the goals of the academic and research community.

KAUST IT is excited to announce a round of courses for various IT systems; these courses are available to anyone with a KAUST account.