KAUST has partnered with the Microsoft Compass Program to give our community a voice in building better M365 products and experiences. We are one of twenty universities selected to be part of this exclusive program that will allow us to be part of the Microsoft design and development process!

KAUST IT is excited to announce the completion of Phase 1 in our Exchange Online Migration project. All user mailboxes including user distribution groups have been transferred to Microsoft M365. Kindly contact the Email migration team at kems@kaust.edu.sa for any discrepancies. As may already be aware, M365 Exchange Online has transformed many of our commonly used productivity applications to make it easier for you to study, work and collaborate.

The KAUST IT - Data & Analytics Team is pleased to announce the launch of the 360 Degrees Assessment of Data & Analytics at KAUST on March 1st, 2022.

Microsoft Windows 8.1 will no longer be supported with any future updates and security patches beyond January 10th, 2023.

We would like to thank our Community for the great feedback and suggestions we have received over the past few weeks.

As we conclude our final week of the IT Survey, we invite you to visit our survey station where you can enjoy coffee, snacks and giveaways while you complete the survey and be entered in our final raffle to win exciting prizes!

KAUST IT is in the process of bringing you more of Microsoft Office 365 by migrating our existing mail solution to Exchange Online. Exchange Online will bring a whole new suite of productivity applications, to make it easier for you to study, work, and collaborate.

The Information Technology department announces the latest update to the wireless presentation system, AirMedia 2.

The IT Department hosted its first in-person townhall since the onset of the COVID-19 pandemic, almost a whole year has passed since the last one hosted over Zoom. The event was a great opportunity for IT teams to showcase their great work, items in progress, and highlight new and exciting upcoming activities!

Article written by: Daniel Nader | November 16, 2021

Help us make IT happen by taking this 10-minute survey and let us know what we’re doing right, and what we need to improve.

KAUST IT is excited to announce a round of courses for various IT systems; these courses are available to anyone with a KAUST account.

Hybrid learning combines traditional face-to-face teaching with additional offline and online techniques, like experiential learning and digital course delivery for the ambitious students of today's generation. We met with Professor David Ketcheson, Associate Professor in Mathematics and Computational Science, to hear about his experience using these cutting-edge technologies in his classrooms for teaching.

IT will decommission the KAUST provided television service as of December 31, 2021.

With KAUST Softphone, you can stay connected by having your business phone line (808) on any of your smart devices or computers. You will be able to use features that you have on your desk phone, and more, all through a new and intuitive interface.

Impostor/Business Email Compromise (BEC) scams are growing more prevalent as cybercrime incidents are rising in numbers. Financially motivated cyber-criminals are looking for more businesses than ever before. It’s wise to be aware of the different varieties of impostor email threats you might encounter at work.

IT Colleagues, In an effort to create a uniform look and feel for our internal and external communications, we have put together a guide for email signatures and a reminder to update our information on the KAUST Portal. This aims to encourage colleagues to create a homogenous experience for our customers when interacting with IT, in line with the CIO's Strategic Goal for IT Re-Branding & Outreach.

We wanted to take the chance to personally welcome each one of you back to the offices, catch-up with old friends, enjoy warm cups of coffee and treats, and to rekindle our team spirit and sense of belonging, which we have missed the most during the pandemic.

IT is excited to offer a deep dive into the various technologies available to support the goals of the Academic & Research community! The event will be Wednesday 16 June 2021 starting at 1PM.

As we have expanded our usage of forms and digital correspondence; we have seen an increase in the number of Formstack forms, which has brought us very close to our account’s capacity in terms of the total number of forms and data storage capacity. PLEASE NOTE: If we continue to reach our maximum capacity, this will result in increased license cost.

Effective June 1, 2021, IT will be introducing new changes to our Zoom recording and storage policy. All Zoom Cloud recordings will be reconfigured to automatically delete after 90 days. For any recordings prior to June 1, they will be stored for 90 days from that date.

With KAUST Softphone, you will stay connected by having your business phone line (808) on any of your smart devices or computers. You will be able to use features that you have on your desk phone, and more, all through a new and intuitive interface.