Getting Started with Formstack

Formstack is a powerful, no-code platform that allows you to build secure online forms, automate workflows, and streamline data collection across the campus.

Overview

Formstack is an online form-building platform used across KAUST to create secure, customizable digital forms for data collection, workflows, and approvals. It requires no coding knowledge and supports simple surveys, complex approval processes, and everything in between.

Formstack is available to anyone at KAUST who purchases a license. Access is enabled through KAUST Single Sign-On (SSO), and the service can be used from any browser or device.

What’s Included

• Drag-and-drop form builder
• Conditional logic and field validation
• Approval workflows and email notifications
• Data collection, storage, and export
• Integration with KAUST email and OneDrive
• Real-time tracking of form submissions
• Support for authenticated or public forms

Use Cases at KAUST

Formstack is used throughout the KAUST campus to streamline manual processes and eliminate paper-based forms. Common use cases include:

• Internal request forms (HR, Finance, IT, Academic Affairs)
• Workshop registrations, event RSVPs, and surveys
• Equipment, software, and facility access approvals
• Research compliance or export control declarations
• Onboarding, service requests, and visitor intake forms

How to Access Formstack

1. Visit the Formstack login page
2. Click “Sign In” and enter your KAUST email address
3. You will be redirected to the KAUST Single Sign-On page
4. Log in with your KAUST username and password
5. Multi-Factor Authentication (MFA) will be required if off-campus

Note: Formstack can be accessed from any browser or device. No VPN or special configuration is required.

License Information & Billing

Formstack at KAUST follows a subscription-based model:

• Annual Subscription: $75 per license per year
• Per-Form Fee: $11 per year for each form saved in your account

Charges are processed using the cost center or WBS number provided when submitting a license request.

Request Formstack License

Getting Help and Learning More

For documentation, troubleshooting, or additional training resources:

• Use the VITA chatbot in the bottom-right corner of this page
• Call the IT Service Desk at 012-808-0910 (or dial 910 from KAUST phones)
• Submit a support request via servicedesk.kaust.edu.sa

FormStack Training Guides

Quick Help Guides