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Getting Started with IT at KAUST: A Guide for Faculty

This guide provides faculty members at KAUST with everything needed to access digital tools, secure systems, and get support. Whether you are teaching, conducting research, or collaborating with teams, KAUST IT is here to help.

1. Faculty Email Access

Faculty email accounts are hosted on either Gmail or Microsoft Outlook depending on your setup. Please use the correct login portal below:

2. Getting Help from IT

The KAUST IT Service Desk is your primary contact for technical support, troubleshooting, and general IT inquiries.

For remote support, you can use TeamViewer Quick Support. No installation or admin access is required.

3. Secure Access to KAUST Systems

DUO Two-Factor Authentication (2FA)

DUO is required for secure access to KAUST systems and online services.

KAUST VPN Access

Use VPN when accessing internal KAUST systems off campus or via a 4G connection.

If you are using a personal device, visit vpn.kaust.edu.sa to download the VPN client and follow installation instructions.

Faculty Annual Review (FAR)

Faculty can access the Faculty Annual Review (FAR) platform through the following link:

4. Collaboration and Productivity Tools

Google Workspace

Use Google Drive, Docs, Sheets, Slides, and Meet for communication and collaboration.

Microsoft 365

Microsoft 365 includes Outlook, Teams, Word, Excel, PowerPoint, and more. Available both online and as desktop applications.

OneDrive

Secure cloud storage for personal work files and backups.

OneDrive Training Guide

SharePoint Online

Collaborate with teams, manage shared documents, and access internal resources.

SharePoint Online Training Guide

Webex Softphone

Use your KAUST phone extension on your computer or mobile device via Webex.

Webex Softphone Guide

5. Research Computing

Scientific Workstations and Remote Access

Access high-performance workstations for research activities:

KAUST GitLab

Manage your code, research repositories, and CI/CD pipelines.

Access GitLab

6. Blackboard